Analysis of case management service quality for PCI patients based on the SERVQUAL model: a single-center prospective study. [PDF]
Front Public HealthWang S, Lu Q, Ding L, Ni W, Zheng Y.
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Designing and psychometric evaluation of an Instrument to assess patient's satisfaction from communication with dentist and dental care services based on SERVQUAL model. [PDF]
BMC Oral HealthShariatzadeh K +3 more
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The Quality of Providing Dental Services in the School of Dentistry and Private Clinics in Shiraz, Based on the SERVQUAL Model. [PDF]
J Dent (Shiraz)Bakhtiar M +4 more
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Patients' perceptions of service quality in China: An investigation using the SERVQUAL model. [PDF]
PLoS One, 2017 Fan LH +10 more
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Sustainable service quality assessment of Chinese healthcare e-government: a multi-criteria decision framework based on SERVQUAL model and entropy-weight TOPSIS method. [PDF]
Front Digit HealthXia Y +6 more
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A SERVQUAL Model for Assessment of Service Quality in Supply Chain
Information Technology Journal, 2013 Songtao Zhang, Yanting Hou
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A cross-sectional study on the relationship between length of stay and patient satisfaction based on the SERVQUAL model. [PDF]
Sci RepCai Y, Liu Y, Liu S, Wang C, Jiang Y.
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Emergency Department Patient Satisfaction Assessment using Modified Servqual Model; a Cross-sectional Study. [PDF]
Adv J Emerg Med, 2019 Mohammadi-Sardo MR, Salehi S.
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Service Quality in Iranian Hospitals From Patients' Perspectives Based on the SERVQUAL Model: A Systematic Review and Meta-Analysis. [PDF]
Health Sci RepAlizadeh T +5 more
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Developing a quality indicator system for evaluating internet plus home care nursing services based on the SERVQUAL model: a Delphi-analytic hierarchy process study. [PDF]
PeerJYe L +5 more
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