Social customer relationship management

Results 181 to 190 of about 589,242 (204)

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Understanding and addressing social determinants to advance cancer health equity in the United States: A blueprint for practice, research, and policy

Ca-A Cancer Journal for Clinicians, 2020
Kassandra I Alcaraz, K Robin Yabroff, Carmen E Guerra +2 more
exaly

SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT Fundamentos, Aplicações e Tecnologias

2022
ALT R., REINHOLD O.
openaire +1 more source

Social Customer Relationship Management Capabilities in Sports Facilities

2023
Pashaie, Sajjad +2 more
openaire +1 more source

Use of social networks in managing customer relationship

Estudos do ISCA, 2013
Nas últimas décadas, fruto de alterações socioculturais, politico-legais, económicas, tecnológicas e ecológicas, o meio envolvente de marketing tem evoluído de forma substancial. Como consequência, o pensamento estratégico de marketing deixou de se basear numa abordagem de marketing meramente transacional para se sustentar numa nova abordagem de ...
openaire +1 more source

A social CRM analytic framework for improving customer retention, acquisition, and conversion

Technological Forecasting and Social Change, 2022
Hamid El Ghazi
exaly

Examining the Relationship between Social Media Analytics Practices and Business Performance in the Indian Retail and IT Industries: The Mediation Role of Customer Engagement

International Journal of Information Management, 2020
Uthayasankar Sivarajah, Prof Vikas Kumar
exaly

Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites

Computers in Human Behavior, 2020
Sebastian Molinillo +2 more
exaly

Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation

International Journal of Information Management, 2017
Mingli Zhang
exaly

Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM

Journal of Business Research, 2014
Adam Rapp, Raj Agnihotri
exaly

Customer engagement in social media: a framework and meta-analysis

Journal of the Academy of Marketing Science, 2020
Fernando de Oliveira Santini +2 more
exaly

customer relationship management
social media
social crm

customer engagement
3. good health
crm

650
9. industry and infrastructure
social media marketing

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