Results 181 to 190 of about 587,891 (349)

Sosial Media Engagement Dan Hubungannya Dengan Kinerja Customer Relationship Management (Social Media Engagement And Its Relationship With Customer Relationship Management Performance)

Devita Syahtiti, Firnanda Amelia Yuniar, Putri Nurhaliza   +2 more
openalex   +1 more source

Does social customer relationship management (SCRM) affect customers’ happiness and retention? A service perspective

, 2022
Muhammad Turki Alshurideh
openalex   +1 more source

Can Hybrid Organisations Solve the Paradox of the Triple Bottom Line, and Does It Need Solving?

Business Strategy and the Environment, EarlyView.
ABSTRACT This study investigates how B Corp certification enables hybrid organisations to integrate competing institutional logics of market and social purpose. Through a two‐stage qualitative design combining cross‐sector interviews with B Corps and an in‐depth case study, with a total of 30 participants, we analyse how certification supports hybrid ...
Ruth Cherrington, Amanda Ayliffe, Danielle Farrow, Constantine Manolchev   +3 more
wiley   +1 more source

How employees of Korean franchise restaurants perceive older adult kiosk accessibility. [PDF]

Front Public Health
Jang C, Kim S.
europepmc   +1 more source

Benefit Corporations: The Moral Legitimacy That Requires More Rules

Business Strategy and the Environment, EarlyView.
ABSTRACT This study examines why Italian for‐profit firms convert to Benefit Corporation status and how they navigate the ensuing hybridization. Survey data from 118 companies are interpreted through a pragmatic and moral legitimacy lens. Results show that the main trigger is pragmatic legitimacy: managers seek to strengthen trust with internal and ...
Laura Rocca, Monica Veneziani, Andrea Caccialanza, Claudio Teodori   +3 more
wiley   +1 more source

Co-creating value and building resilience: a digital era framework for competitive advantage in electronics retailing. [PDF]

Sci Rep
Yang Y, Zhang X.
europepmc   +1 more source

Social media marketing, customer relationship management strategies, and e-commerce strategies: Basis for marketing performance framework

Jingjing Xue
openalex   +1 more source

Does ESG Investing Pay off? Comparing the Performance of ESG and Traditional ETFs Across European and US Markets

Business Strategy and the Environment, EarlyView.
ABSTRACT Investors have long recognized the importance of firms in promoting sustainability, leading to the rise of socially responsible investment (SRI). Specifically, there is a growing preference for exchange‐traded funds (ETFs) that prioritize environmental, social, and governance (ESG) principles.
Sandra Tenorio‐Salgueiro, Andrea Martínez‐Salgueiro, Rubén Lado‐Sestayo, Milagros Vivel‐Búa   +3 more
wiley   +1 more source

The effect of pharmaceutical supply chain management practice on operational performance: the case of the central clusters and central Ethiopian pharmaceutical supply service. [PDF]

J Pharm Health Care Sci
Boche B, Dinsa T, Bayleyegn ZW, Bekele A.   +3 more
europepmc   +1 more source

THE EFFECT OF SOCIAL MEDIA ON CUSTOMER LOYALTY MEDIATED BY CUSTOMER RELATIONSHIP MANAGEMENT

, 2022
Nadira Maysa Suryanto, Sri Palupi Prabandari   +1 more
openalex   +2 more sources