Results 71 to 80 of about 348,023 (210)

Peranan Complaint Handling dan Service Recovery oleh Customer Service (Cs) dalam Rangka Meningkatkan Kepuasan dan Loyalitas Nasabah [PDF]

, 2011
Customer service (CS), as frontliners officers who deal directly with customers, have a great influence in improving customer satisfaction and loyalty.
Pandia, F. (Frianto), Yanto, H. E. (Hendro)   +1 more
core  

From Servicescape to Loyalty in the Medical Tourism Industry: A Medical Clinic’s Service Perspective

Inquiry: The Journal of Health Care Organization, Provision, and Financing, 2017
Medical tourism organizations have increasingly recognized that loyalty makes a medical clinic a marketing success. To increase understanding of the importance of medical clinics, this study examined the roles of servicescapes, emotions, and satisfaction
Minseong Kim MS, Dong-Woo Koo PhD, Dong-Jin Shin MS, Sae-Mi Lee PhD   +3 more
doaj   +1 more source

The ethical landscape of professional care in everyday practice as perceived by staff: A qualitative content analysis of ethical diaries written by staff in child and adolescent psychiatric in-patient care

Child and Adolescent Psychiatry and Mental Health, 2012
Background Although there has been some empirical research on ethics concerning the attitudes and approaches of staff in relation to adult patients, there is very little to be found on child and adolescent psychiatric care. In most cases researchers have
Pelto-Piri Veikko, Engström Karin, Engström Ingemar   +2 more
doaj   +1 more source

Structural Equation Modeling of Market Orientation and Staff Loyalty in Education Marketing [PDF]

, 2014
Every vibrant and competitive business organization recognizes the significance of its employees in the actualization of its vision and goals . The primary focus of the study is to ascertain the relationship between market orientations and staff ...
Akinbode, Mosunmola, Ogunnaike, O.O., Onochie, Prosper, Maxwell   +2 more
core  

Sales Promotion and Consumer Loyalty: A Study of Nigerian Tecommunication Industry [PDF]

, 2011
In today’s competitive business world customers are considered to be kings. Customers have several choices to make among alternative products, and they exercise a high level of influence in the market with respect to product size, quality and price ...
Oyeniyi, Omotayo
core  

Can Well-Being and Socializing through Fitness Foster the Fitness Center Satisfaction and Loyalty? Empirical Research in a Post-Crisis Context

Studies in Business and Economics
The recent crises (sanitary, energetic, socio-economic) have undoubtedly altered consumers’ daily lives, the way they socialize and how they relate to activities, their own desires and their peers.
Csorba Luiela Magdalena, Dabija Dan-Cristian, Pop Nicolae Horațiu   +2 more
doaj   +1 more source

The Dimensions of Pet-Owner Loyalty and the Relationship with Communication, Trust, Commitment and Perceived Value

Veterinary Sciences, 2018
Loyalty is one of the greatest intangible assets that any organization can possess and improving client loyalty is a primary marketing goal that can have a significant financial impact on any business.
Bryan R. Brown
doaj   +1 more source

Understanding Critical Variables for Customer Relationship Management in Higher Education Institution from Employees Perspective [PDF]

, 2017
The aim of this paper is to evaluate the critical success factors and investigate the benefits that might be gained once implementing Electronic Customer Relationship Management at HEI from employee perspective.
Abu Amuna, Youssef M., Abu Naser, Samy S., Al Shobaki, Mazen J., Badwan, Jehad J.   +3 more
core  

The Neoliberal Assault on Australian Universities and the Future of Democracy: The Philosophical Failure of a Nation [PDF]

, 2006
The transformation of universities from public institutions to transnational business enterprises has met with less resistance in Australia than elsewhere. Yet this transformation undermines the founding principles of Australian democracy. This democracy
Gare, Arran
core  

The mediating effect of the perceived effectiveness of COVID-19 measures on the international student satisfaction and loyalty relationship

Social Sciences and Humanities Open
International student satisfaction is a widely studied phenomenon in higher education marketing, much like loyalty. However, there is a gap in the literature regarding how the perceived effectiveness of COVID-19 measures influences the international ...
Anita Kéri, Adriana Perez-Encinas
doaj   +1 more source