Results 121 to 130 of about 7,818 (212)
, 2014 O modelo Touchpoints (Brazelton, 1992) é uma nova forma de comunicar com o bebé e com a família, inovadora porque comprometida com a dinâmica familiar.Os Touchpoints são períodos previsíveis de desorganização ao longo do desenvolvimento que perturbam a ...
Faria, Joana Tinoco de
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, 2019 Firms struggle to manage touchpoints in their customer journey that consumers perceive as dissatisfying. Based on attribution theory and associative learning we examine branded outsourcing as a strategic means to reduce such touchpoints’ negative impact ...
Kleijnen, Mirella H.P.; id_orcid +5 more
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Immigrants’ Gendered Remittance‐Sending Patterns and Purposes: The Role of Marital Status
Canadian Review of Sociology/Revue canadienne de sociologie, Volume 63, Issue 4, November 2026.ABSTRACT Research on immigrant remittances and gender is dominated by qualitative studies focusing on specific groups of immigrants; meanwhile, quantitative analysis is scarce due to data limitations. Drawing on the Study on International Money Transfers, a rare survey dataset on remittance behaviours, we compare how immigrant women and men in Canada ...
Heather Dicks, Lisa Kaida, Liam Swiss
wiley +1 more source
Consumer value journey with pet in multiple service touchpoints [PDF]
, 2014 Our paper explores how consumer value is negotiated in pet-related services. We combine the discussion on value with the standpoint of service design; the approaches of consumer journey and service touchpoints.
Autio, Jaakko +4 more
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Child &Family Social Work, Volume 31, Issue 4, Page 2339-2351, November 2026.ABSTRACT Empirical research has demonstrated the pivotal role of leadership in implementing evidence‐based interventions. However, little is known about the interpersonal factors that support or hinder collaboration between senior leaders, particularly in complex, multi‐agency settings.
Charlotte Rose, Joel Harvey, Tom Jefford
wiley +1 more source
The impact of buy-online-pickup-in-store shopping on customer engagement: framework and propositions
Management System EngineeringThis research aims to develop a new conceptual framework that investigates the effect of buy-online-pickup-in-store (BOPS) shopping on customer engagement and related outcomes from the touchpoint perspective.
You Li, Zhehao Liang
doaj +1 more source
From customer experience to customer loyalty: the role of touchpoints in retailing
, 2017 Customer experience management is concerned with the design of touchpoint journeys with the aim of achieving customer loyalty. Most studies focus on the role of a single touchpoint or set of touchpoints in influencing brand attitudes. No studies question
Cristina Ziliani, Marco Ieva
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A construção de uma parentalidade confiante: influência do Modelo Touchpoints na relação educador-família [PDF]
, 2014 Dissertação apresentada na Escola Superior de Educação de Lisboa, para obtenção do grau de Mestre em Ciências da Educação - Especialidade Intervenção PrecoceNa esteira dos estudos sobre a relação creche-família e sobre o modelo Touchpoints, surgiu o ...
Castelão, Ana Sofia Duarte
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Journal of Management Studies, Volume 63, Issue 7, Page 4425-4453, November 2026.Abstract This essay argues that social media document (rather than fuel) the decline of political democracy while helping revive organizational democracy, including through ‘decentralized autonomous organizations’ (DAOs). Yet, despite giving everyone a voice and the ability to organize across borders, social media could over‐concentrate power if, in ...
J.P. Vergne
wiley +1 more source
Transactions in GIS, Volume 30, Issue 7, November 2026.ABSTRACT This paper presents a pilot project exploring the integration of generative artificial intelligence (GenAI) into geography education in Zanzibar, Tanzania. Responding to systemic challenges such as overcrowded classrooms, teacher shortages, and limited resources, the study developed and implemented a localized, GenAI‐assisted teaching platform.
Siqin Wang +4 more
wiley +1 more source