Results 51 to 60 of about 1,138 (124)

Agent‐Related Perceptions of Automated Versus Human Agents and the Role of Task‐Related Risk: A Meta‐Analysis

Psychology &Marketing, EarlyView.
ABSTRACT Firms often seek to replace human agents (HAs) with automated agents (AAs) for customer service, but customers still tend to react more negatively to AAs than to HAs. This meta‐analysis examines agent‐related perceptions (i.e., humanlikeness, warmth, and competence), which represent the key upstream customer reactions shaping downstream ...
Sandra Miederer, Katja Gelbrich, Holger Roschk, Masoumeh Hosseinpour   +3 more
wiley   +1 more source

A Comprehensive Review: Interaction of Appearance and Behavior, Artificial Skin, and Humanoid Robot

Journal of Robotics, 2023
The development of robotics is undeniable in recent years. Many developing contries face the growth of the elderly population, it is the premise and impetus for the development of research on humanoid robots to serve humans.
Nguyen Minh Trieu, Nguyen Truong Thinh
doaj   +1 more source

Understanding Algorithm Discounting in Artificial Intelligence Recommendations: Matching Anthropomorphic Agents to Consumer Goals

Psychology &Marketing, EarlyView.
ABSTRACT Despite the proliferation of artificial intelligence (AI) in marketing, consumers often exhibit algorithm discounting—a tendency to evaluate AI‐generated recommendations less favorably than those from humans. Focusing on consumption goals, this study investigates how anthropomorphic AI agents (virtual assistants vs.
Jiayue Huang, Ruolei Gu, Yi Feng, Yuan Zhou, Wenbo Luo   +4 more
wiley   +1 more source

Uncanny valley effect: Research on the impact of digital human appearance on learners in a multi-agent collaborative learning environment

Educational Technology & Society
The integration of large language models and digital humans in multi-agent collaborative learning creates tension between technological advancement and human-centered design.
Jian Liao, Hui Li, Yaping Zuo, Linrong Zhong, Ming Liu, Tao Xie and Geping Liu
doaj   +1 more source

Countering the "Digital Uncanny"

Studies in Digital Heritage, 2020
Photogrammetry and laser scanning, or combinations of the two, are increasingly used in cultural heritage settings to create three-dimensional digital replicas. Yet the technical production processes involved can sometimes result in undesirable outcomes –
Jane-Heloise Nancarrow
doaj   +1 more source

The Physical, Emotional, and Autonomous Anthropomorphism of Service Chatbots

Psychology &Marketing, EarlyView.
ABSTRACT Prior research on chatbot anthropomorphism has often treated it as a unidimensional construct, producing inconsistent findings regarding how human‐like design cues shape user responses. This study conceptualizes anthropomorphism as a multidimensional higher‐order perception comprising three distinct forms of anthropomorphic attribution ...
Yangjuan Hu, Fulya Acikgoz, Shubin Yu
wiley   +1 more source

Artificial Minds as Brand Advocates: Developing and Testing the AHICC Model of Consumer Cognitive Processing for AI Endorsers in Digital Marketing

Journal of Theoretical and Applied Electronic Commerce Research
Despite rapid growth in the AI endorser market, the psychological mechanisms governing their effectiveness remain theoretically fragmented. This study proposes the AHICC (AI–Human Interface in Consumer Cognition) model—integrating the Stereotype Content ...
Zheng-Jun Jin, Kwang-Su Lee, Chang-Hyun Jin, Jungyong Lee   +3 more
doaj   +1 more source

From talking tools to metahumans: social interaction, semiotic skill, and the authority of AI chatbots Des outils parlants aux métahumains : interactions sociales, compétences sémiotiques et autorité des robots conversationnels

Journal of the Royal Anthropological Institute, EarlyView.
What does it take to turn a tool into a talking tool and that into an ultimate authority? Generative artificial intelligence (GenAI) in its diverse forms, such as large language models (LLMs), is celebrated as a useful tool. But LLM‐based conversational agents, or chatbots, the software applications through which ordinary users are likely to engage ...
Webb Keane
wiley   +1 more source

The Big Picture: Religion and Global Comparative History

Journal of Religious History, EarlyView.
This article considers what a ‘big picture’ approach to global religious history might look like, and in particular the implications of deploying the comparative method across much larger stretches of time and space than historians normally attend to. It will begin by reflecting on the epistemological moods that have hindered this project to date, the ...
Alan Strathern
wiley   +1 more source

Transhumanism Without Transindividuation in the Age Without Epochality: Stiegler, Vice, and Radical Human Enhancement

Bioethics, EarlyView.
ABSTRACT At its core, transhumanism is utopic and apocalyptic: it tells us we will be saved through an imminent radical change of our being wrought by radical human enhancement (RHE) technologies. We are rushing, its supporters claim, towards a technological utopia so long as assorted techno‐phobes do not stand in the way.
Benjamin N. Parks
wiley   +1 more source