Exploring the UK high street retail experience: is the service encounter still valued? [PDF]
Purpose: The relationship between service quality, the service encounter and the retail experience is explored within a changing UK retail environment. Design: Data was gathered from forty customers and twenty staff of an established UK health and ...
Foster, C, Resnick, S, Woodall, T
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The dynamics of customer value and brand love among shoppers in emerging market
This study examines customer value, trust, psychological ownership, satisfaction, and brand love among customers of shopping malls. This study employed a quantitative research design.
Hayford Amegbe +2 more
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The sustainable consumption trend is gaining popularity among Gen Z. Guided by the environmental awareness construct, Norm Activation Model, corporate social responsibility paradigm, and shopping value perspective, this study aims to assess how environmental awareness is connected to consumer evaluations of their personal consumption behavior and ...
Carolyn A. Lin, Xihui Wang, Yukyung Yang
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Hedonic value motivation: impact on consumers’ purchase intention
The focus of this study, using an explanatory and accidental approach, shows consumer buying interest in shopping at modern shopping centers in Surabaya. Data were collected from 90 questionnaires and analysed using the Partial Least Square (PLS).
Wiwik Handayani +2 more
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SHOPPING LIFE STYLE MEMEDIASI HUBUNGAN HEDONIC DAN UTILITARIAN VALUE TERHADAP IMPULSE BUYING
Sidoarjo merupakan wilayah yang terkena bencana nasional berupa lumpur, yang memberikan image kepada masyarakat bahwa bencana tersebut memberikan dampak negatif terhadap keberadaan sentra industri kecil yang terletak di Tanggulangin. Tingkat pembelian masyarakat atas produk tas dan koper menunjukkan kecenderungan menurun sejak terjadinya bencana ...
Krido Eko Cahyono +2 more
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The effects of Iranian consumers buying tendencies on utilitarian and hedonic shopping value [PDF]
This study investigates the effects of Iranian consumers’ buying tendencies including variety-seeking, compulsive and impulsive buying tendencies and price sensitivity on utilitarian and hedonic value as influencing factors on shopping experience for Manto and Shirt shoppers in the Iranian market. The main constructs were identified from the literature
Irani Neda, Heidarzadeh Hanzaee Kambiz
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The present study has attempted to create and examine a conceptually grounded working model that examines the moderating influence of utilitarian and hedonic shopping values with Indian grocery stores on the association between usage of Private Label (PL)
Bhat Ishfaq Hussain, Singh Sapna
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Marketplace is currently being disrupted by technology, similar to how the internet and digital platforms explosive rise in the globalization era. The growth of e-commerce changed customer behavior in purchasing items, from offline to online shopping, caused by some motives i.e., hedonic motives, self-esteem, and utilitarian motives. This study aims to
Alieffira Raizha, Kurniawati Kurniawati
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Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping
With the irreversible effect of globalization, a growing number of websites today sell their products to more than one country. The effects of cross cultural differences on buying behaviors are widely acknowledged.
Hilal Ozen, Nil Kodaz
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ANALISIS PENGARUH UTILITARIAN SHOPPING VALUE DAN HEDONIC SHOPPING VALUE TERHADAP INTENT TO ONLINE REPURCHASE DENGAN PERAN PERCEIVED VALUE SEBAGAI MEDIATOR (Studi Kasus pada Konsumen Produk Fashion Mahasiswa Fakultas Ekonomika dan Bisnis Universitas Diponegoro) [PDF]
This study aimed to analyze the influence of internet shopping value is utilitarian shopping value and hedonic shopping value to intent to online repurchase with using perceived value as mediator variable study case on product fashion consumer of Faculty
ANDANI, Nugraha Fitra, SOESANTO , Harry
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