Results 1 to 10 of about 10,469 (305)

VOICE OF CUSTOMER TENTANG STUDENT CENTER UNIVERSITAS KRISTEN PETRA

open access: yesCivil Engineering Dimension, 2002
Petra Christian University plans to build a Student Center, which functions as a place for students to gather in an informal meeting, a place for student activities, and a place with social and cultural facilities for students, but still fit with the ...
Connie Susilawati
doaj  

Perancangan Business Digital Platform dalam Mendukung Keberlanjutan IKM dengan Pendekatan Quality Function Deployment

open access: yesJurnal Ilmiah Teknik Industri, 2019
The development of manufacturing sector with digital platforms is the latest technological advances in industry 4.0 era.  The use of e-commerce as business digital platform in marketing activities is very potential to be developed for improving SMEs ...
Debrina Puspita Andriani   +3 more
doaj   +1 more source

Human Versus Corporate Tone of Voice: Which one Performs Better in The Telecommunication Industry?

open access: yesJurnal Manajemen Dan Kewirausahaan
This research delves into the nuanced impact of human and corporate tones of voice on perceived social presence, trust, and customer satisfaction, contrasting the communication strategies between the human tone of the voice-centric brand (HCB) and ...
Wawas Bangun Tegar Sunaryo Putra   +2 more
doaj   +1 more source

User acceptance of AI voice assistants in Jordan’s telecom industry

open access: yesComputers in Human Behavior Reports
Purpose:: This study aims to understand factors influencing consumer acceptance of artificial intelligence (AI) voice assistants used in customer support within telecom companies in Jordan.
Mousa Al-Kfairy   +4 more
doaj   +1 more source

Application of a quality function deployment technique to design and develop furniture products [PDF]

open access: yesSongklanakarin Journal of Science and Technology (SJST), 2012
It is important for furniture manufacturers to develop an effective organization, produce high-quality products, anddevelop new product designs which correlate with customer requirements to obtain more satisfactory output. Quality functiondeployment (QFD)
Chatree Homkhiew   +2 more
doaj  

Streamlining the Voice of the Customer : A study exploring Voice of the Customer at Company X

open access: yes, 2017
One of the components of customer focus in a company is voice of the customer (VOC). Companies use the VOC for guiding them in producing products and services that help meet customer needs.  There exists numerous VOC methods from literature for collecting VOC data, and it often recommends using multiple VOC methods to obtain better insight into ...
Gawthrop, Jeffrey, Gopal, Srikanth
openaire   +1 more source

ANALISIS KEPUASAN KONSUMEN BERDASARKAN VOICE OF CUSTOMER

open access: yesJurnal Analisis Bisnis Ekonomi, 2009
Building customer relationships is a top priority in many firms. Building relationship with customers is to increase satisfaction and loyalty, increase the amount of favorable word of mouth, and purchases.
Fitroh Adhilla
doaj  

Supervised multilabel classification techniques for categorising customer requirements during the conceptual phase in the new product development

open access: yesEngineering Management in Production and Services
The research aims to provide the decision-maker with a framework for determining customer requirements during product development. The proposed framework is based on sentiment analysis and supervised multilabel classification techniques.
Sutrilastyo, Astanti Ririn Diar
doaj   +1 more source

Pengarahan Teknik Pengembangan Produk Berbasis Kebutuhan Konsumen (Customer Needs) Pada UMKM Bawang Goreng

open access: yesMadaniya
Bawang goreng merupakan produk olahan bawang merah yang digoreng hingga renyah dan digunakan sebagai pelengkap atau topping makanan. Produk ini memiliki nilai jual tinggi dan menjadi salah satu andalan UMKM karena bahan bakunya melimpah di pasar lokal ...
Supriyati Supriyati   +5 more
doaj   +1 more source

Home - About - Disclaimer - Privacy