Results 11 to 20 of about 1,376 (261)

The Role of Emotional and Rational Trust in Explaining Attitudinal and Behavioral Loyalty: An Insight Into SME Brands

open access: yesGadjah Mada International Journal of Business, 2016
Brand trust is a powerful asset for Small and Medium size Enterprises (SMEs) to retain good relationships with their loyal customers, to ensure their long term survival.
Chuan Huat Ong   +2 more
doaj   +1 more source

Providing scientific model of transparency regarding institutional and organizational loyalty with emphasis on the mediating role of organizational trust of employees of Medical Sciences [PDF]

open access: yesPizhūhish/hā-yi rahbarī va mudīriyyat-i āmūzishī, 2017
Methods: The research method is descriptive - correlation. The study population comprised 630 employees, Zahedan University of Medical Sciences. For this purpose, using a random sample of 187 personal was selected.
گل افروز رمضانی   +2 more
doaj   +1 more source

Service quality and attitudinal loyalty: Consumers’ perception of two major telecommunication companies in Oman

open access: yesArab Economic and Business Journal, 2018
Intense competition and shifting loyalties in the Omani telecommunication sector are forcing companies to focus on service quality for increased customer satisfaction, customer loyalty, and organizational profitability.
Rakesh Belwal, Mohannad Amireh
doaj   +1 more source

A Mixed Study on Buyer-Seller Relationships in Industrial Markets (B2B): Case Study of Iran Oil Supply Chain [PDF]

open access: yes‫مدیریت بازرگانی, 2021
Objective: The purpose of this research is to further develop a model of buyer-seller relationship in industrial markets based on the buyer’s approach in supply chain of Iran oil industry. Given the increasing competition in industrial markets (B2B), the
Seyyed Mohammad Javad Rejali   +2 more
doaj   +1 more source

Chinese smartphone brands: gender, consumers behavioural and attitudinal loyalty

open access: yesMarketing and Management of Innovations, 2019
статті проаналізовано взаємозв’язок між іміджом, популярністю, рівнем задоволення, довірою та лояльністю молоді до бренду китайських смартфонів. Крім того, у роботі авторами проаналізовано вплив гендерного фактору на популярність бренду китайських смартфонів.
Zeng, F., Bhutto, M.Y., Soomro, Y.A.
openaire   +2 more sources

An Expert System for Evaluating Customers’ Loyalty in Distribution Industry [PDF]

open access: yesمطالعات مدیریت کسب و کار هوشمند, 2019
In new competitive market, the survival of companies depends on recognition and absorption of customers and because of high costs of acquiring new customers, retention of loyal customers is the most important goal of a company. This study is based on the
Elham Sadoughinia   +3 more
doaj   +1 more source

The Effectiveness of Brand Personality & Affective Commitment in Capturing Brand Loyalty: A Study of Retailers in UK

open access: yesiRASD Journal of Management, 2022
Marketing research theorists have concentrated their focus in studying the emblematic meaning consumers attach to certain brands. One such concept is brand personality. The brand personality scale proposed by Aaker is popular tool for the measurement of
Muhammad Abu Huraira, Usman Ahmad
doaj   +1 more source

The relationship between a satisfactory in-store shopping experience and retailer loyalty

open access: yesSouth African Journal of Business Management, 2006
In this study consumer satisfaction with the in-store shopping experience is used to predict two measures of retailer loyalty. The first measure is an attitudinal measure of loyalty.
N. S. Terblanche, C. Boshoff
doaj   +1 more source

Loyalty trends and issues in tourism research [PDF]

open access: yesTourism and Hospitality Management, 2020
Purpose – Loyalty, a behavioural pattern of guests, is an unpredictable phenomenon, changeable over time, adaptable to market trends and measurable only through market research.
Marina Laškarin Ažić   +2 more
doaj   +1 more source

Behavioral Loyalty and Attitudinal Loyalty: Malaysian’s Intention on Counterfeit Clothing and Footwear

open access: yesJournal of Public Administration and Governance, 2012
Purpose: The research aim to clarify the relationship of brand loyalty: attitudinal and behavioral loyalty with the Malaysian purchase intention on pirated clothing and footwear in order to gain better understanding in developing advance countermeasure.Design/ Methodology/ Approach: A quantitative research is used to obtain the first hand information ...
Annie Ng Cheng San, Choy Johnn Yee
openaire   +2 more sources

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