Results 21 to 30 of about 1,376 (261)

TEENS AND THE HANG OUT LIFESTYLE: WHAT DRIVES TEENS SATISFACTION AND ATTITUDINAL LOYALTY?

Journal of Indonesian Economy and Business, 2019
Introduction: Satisfying teens consumer group is critical to retain a larger market share in the future. Creating teens’ experience and value seems to be fundamental for enhancing both satisfaction and loyalty in cafes industry.
Risca Fitri ayuni
doaj   +1 more source

Theoretical aspects of determining the types of customer loyalty [PDF]

SHS Web of Conferences, 2019
An approach to identifying types of customer loyalty which is based on the customer loyalty matrix in terms of attitudinal and behavioral loyalty has been further developed. The proposed criteria are divided into three levels: high, medium and low.
Fedotova Iryna, Kryvoruchko Oksana, Shynkarenko Volodymyr   +2 more
doaj   +1 more source

Examining service quality, tourist attitudinal loyalty, and the moderating role of tourist demographics: using the TOURQUAL model

Cogent Business & Management
This study examines service quality, tourist attitudinal loyalty and the moderating role of tourist demographics using the TOURQUAL Model. Structured questionnaires were used to collect data from 400 tourists who visited Zimbabwe Parks and Wildlife ...
Masimba Elvis Manyangara, Wilbert Manyanga, Phillip Dangaiso, Daglous Masveta   +3 more
doaj   +1 more source

Measuring and managing brand loyalty of banks` clients [PDF]

Banks and Bank Systems, 2020
The purpose of the study is to measure behavioral, attitudinal and other brand loyalty antecedents, and to develop an operating model for measuring and managing brand loyalty of commercial banks clients.
Christo Bisschoff
doaj   +1 more source

Linking indirect compensation to behavioral loyalty: attitudinal loyalty and personal job satisfaction as key drivers

Cogent Business & Management
This study investigated the impact of indirect compensation on teachers’ behavioral loyalty in vocational colleges in Guiyang City, Guizhou Province, China, and also examined the impact of attitudinal loyalty as a mediator between indirect compensation ...
Kanyanit Wichianrat, Rachadatip Uppathampracha, Bangxin Peng, Yiqing Luo   +3 more
doaj   +1 more source

Towards an Integrative Framework of Relationship Quality in a Retail Setting: Evidence from an Emerging Economy

Management, 2022
Research question: This study aims to propose and empirically examine a relationship quality model in a grocery retail setting in Serbia. Motivation: Whereas relationship quality has been extensively studied in B2B settings and in developed economies ...
Jaroslav Dado, Janka Taborecka–Petrovicova, Tamara Rajic   +2 more
doaj   +1 more source

Attitudinal Loyalty Towards Online Stores Between Loyal and Disloyal Clients: Differences Across Four Countries

Organizations and Markets in Emerging Economies
The concept of loyalty has remained a central theme in business for over 50 years. This concept has gained additional attention with the growth of online retailing due to rapidly changing retail environments.
Vytautas Dikcius, Karina Adomaviciute - Sakalauske, Neringa Vilkaite - Vaitone, Sigita Kirse   +3 more
doaj   +1 more source

The Influence of Social Comparison Orientation on Attitudinal Loyalty, Brand Happiness, and Willingness to Purchase a Masstige Brand

Jurnal Manajemen Dan Kewirausahaan, 2023
Individuals often compare themselves to others because of the rise of social media, which can make them want to buy something like a luxury brand. However, reaching luxury brand will be difficult because in addition to the high price, the product is also
Rachman Tri Fridian, Burhanudin Burhanudin   +1 more
doaj   +1 more source

Food Tastes in the United States: Convergence or Divergence?

Agribusiness, EarlyView.
ABSTRACT This study investigates how food consumption tastes have changed in recent decades across the United States. Using NielsenIQ data for over 77 million transactions, there is evidence of divergence in food tastes across regions from 2007 to 2016 and across households of different income, education, and race/ethnicity groups.
Michael DeDad
wiley   +1 more source

The Role of Attraction, Accessibility, Amenities, and Ancillary on Visitor Satisfaction and Visitor Attitudinal Loyalty of Gili Ketapang Beach

Jurnal Manajemen Teori dan Terapan, 2019
The 4A tourism components, including attraction, accessibility, amenities, and ancillary, become prominent variables to be explored for their impact on visitor satisfaction and attitudinal loyalty mainly for relatively new tourism destination.
Taufiq Ismail, Fatchur Rohman
doaj   +1 more source