Results 21 to 30 of about 635,078 (283)

Tourism destination image as an antecedent of destination loyalty: The case of Linz, Austria

open access: yesEuropean Journal of Tourism Research, 2017
The concepts of destination image and tourists’ loyalty are sufficiently discussed in the literature; however, due to the multi-dimensional character of these two concepts, the existing studies fail to shed light on the multifaceted linkage between ...
Elitza Iordanova
doaj   +1 more source

Service quality dimensions as predictors of customer loyalty in mobile payment services: moderating effect of gender

open access: yesFuture Business Journal, 2023
The changes in market dynamics, customer-to-customer interactions, and the use of artificial intelligence have created a great concern among marketers in understanding customer behaviours such as customer loyalty.
Pamela Liana   +2 more
doaj   +1 more source

Predicting Indian Shoppers’ Malls Loyalty Behaviour [PDF]

open access: yesVikalpa: The Journal for Decision Makers, 2017
Executive Summary Mall managers tend to believe that purchasing decisions are made inside the shopping malls. These decisions, however, are influenced by various antecedent factors. This implies that shoppers look beyond the basic chore of shopping and experience while shopping plays a vital role. To attract the attention of shoppers,
Sanjeev Prashar   +3 more
openaire   +2 more sources

Assessment of the Impact of Experience Marketing Dimensions on City Loyalty

open access: yesOrganizacijų Vadyba: Sisteminiai Tyrimai, 2020
The article aims to identify the importance of experience marketing dimensions for city residents’ and visitors’ loyalty. The theoretical part of this article analyses the concepts of experience and city marketing, city customers and their importance to ...
Zikienė Kristina, Gagiškytė Laura
doaj   +1 more source

Generic and Islamic attributes for non-Muslim majority destinations: application of the three-factor theory of customer satisfaction

open access: yesHeliyon, 2020
To provide Muslim-friendly tourism and attract Muslim tourists, destination marketers must not only consider the generic attributes commonly available at the destination, they must also ensure the availability of attributes that serve the needs of Muslim
Ilisa Fajriyati   +3 more
doaj   +1 more source

The effects of hedonic and utilitarian values on e-loyalty: Understanding the mediating role of e-satisfaction [PDF]

open access: yesInternational Journal of Data and Network Science, 2022
The purpose of this paper is to examine effects of hedonic and utilitarian aspects of consumer behaviour toward e-loyalty and how e-satisfaction plays a mediating role between them. A survey method was adopted to test the research model. The primary data
Mohammed Al Doghan, Abbas N Albarq
doaj   +1 more source

Explaining Lifelong Loyalty: The Role of Identity Fusion and Self-Shaping Group Events. [PDF]

open access: yesPLoS ONE, 2016
Pledging lifelong loyalty to an ingroup can have far-reaching behavioural effects, ranging from ordinary acts of ingroup kindness to extraordinary acts of self-sacrifice. What motivates this important form of group commitment?
Martha Newson   +2 more
doaj   +1 more source

Vpliv zadovoljstva porabnikov in nameravane zvestobe na dejansko zvestobo v panogi mobilnih telekomunikacij

open access: yesEconomic and Business Review, 2015
The article theoretically and empirically examines the strategically important issue of consumer loyalty or retention in the mobile telecommunications industry, focusing on determining the relationship between behavioural intentions and actual behaviour.
Danilo Tomšič, Tomaž Kolar
doaj   +1 more source

How Marketing Insight Shapes Brand Engagement and Loyalty: An Integrated Model of Psychological, Behavioural, and Creative Antecedents

open access: yesForum Scientiae Oeconomia
This study proposes and tests an integrated model of marketing insight–a brand's ability to understand and respond to how consumers think, feel, act, and derive meaning–comprising three theoretically grounded dimensions: psychological insight (attachment,
Jose Magano, Martim Durao
doaj   +1 more source

Dimensions That Influence the Creation of Brand Value of a Music Event and Its Influence on Attendee Satisfaction

open access: yesSocial Sciences, 2023
Background: Music festivals are part of the cultural industry, and have become an ever-growing phenomenon. It is essential for organisers to identify whether the marketing strategies implemented are positive and effective in generating a competitive ...
Elena García-de-Soto-Camacho   +2 more
doaj   +1 more source

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