Results 21 to 30 of about 46,062 (302)

The mediating effect of customer satisfaction in relationship with service quality, corporate social responsibility, perceived quality and brand loyalty [PDF]

open access: yesManagement Science Letters, 2021
This paper aims to examine empirically the mediation role of customer satisfaction between service quality, customer perceived value, corporate social responsibility, and brand loyalty at Lebanese private universities.
Khawaja, Lama   +2 more
doaj   +1 more source

The Effects of Brand Relationship Quality on the Participation of the Consumer to Boycott [PDF]

open access: yesSSRN Electronic Journal, 2015
Commitment is a pillar of the consumer-brand relationship. It is often presented as the will of a customer to continue the relationship with its brand. Although this relational current is very studied by researchers, there remains still little developed. Thus, the literature did not examine the combination of commitment-boycott. This thesis aims on the
Haykel Ben Khelil, Néji Bouslama
openaire   +1 more source

CONSUMER INERTIA IN TOILETRIES PRODUCTS: MEDIATION EFFECTS OF QUALITY PERCEPTION ON BRAND CREDIBILITY, BRAND SATISFACTION, AND BRAND COMMITMENT

open access: yesJurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK), 2023
Inertia is a phenomenon of repeat purchase patterns that consumers unconsciously follow because they are based only on habits. This study explores the phenomenon of inertia by focusing on the stimulants of brand credibility, perceived risk, and brand ...
Aditya Pandowo, Nova Christian Mamuaya
doaj   +1 more source

A study on influencing factors on brand loyalty: A case study of Mobile industry [PDF]

open access: yesManagement Science Letters, 2013
Brand loyalty plays essential role on product development especially in mobile industry. In this paper, we present an empirical survey to study the effects of different factors including brand associate, brand awareness, distribution intensity and ...
Bahman Dehestani   +2 more
doaj   +1 more source

PENGARUH SOCIAL MEDIA MARKETING DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN KPR NON SUBSIDI DENGAN MEDIASI PERSEPSI MEREK (STUDI PADA BANK XYZ)

open access: yesJurnal Aplikasi Bisnis dan Manajemen, 2021
The purpose of this research is how to social media marketing and service quality to impact non-subsidized mortgage purchasing decisions, with brand perception as a mediating variable. The model in this research was designed using hierarchical components
Santi Piramita   +2 more
doaj   +1 more source

How to measure brand relationship quality? [PDF]

open access: yesFrontiers of Business Research in China, 2007
The aim of this research is to develop a new evaluation approach based on a brand relationship index model (BRI model), which includes a three stage study on the indicator system; indicator weight; and indicator integration. Based on brand identity theory and interpersonal relationship theory, four-brand relationship participants and three-brand ...
openaire   +1 more source

Transfer of brand knowledge in business-to-business markets: A qualitative study [PDF]

open access: yes, 2009
This is the author's accepted manuscript (under the provisional title "Transfer of brand knowlede in business-to-business markets by brand when personified as a human: A qualitative study").
Michael Bourlakis   +6 more
core   +1 more source

Normative community pressure in brand community: a study of young entrepreneurs community of mandiri bank

open access: yesJournal of Economics, Business & Accountancy Ventura, 2019
Brand community has been extensively built and developed by either the companies or the customers voluntarily. These two gorups with different perspective hold different purposes.
Lindiawati Lindiawati   +2 more
doaj   +1 more source

The impact of industrial brand equity on brand performance from the perspective of buying center members (Case study: Manufacturers of home appliances in Tehran) [PDF]

open access: yes‫مدیریت بازرگانی, 2014
Nowadays, suppliers in order to maintain and improve their positions against othernational and international suppliers take advantage of their brand equity, but the problem is that industrial suppliers do not know what factors are influencing for ...
Zohre Dehdashti Shahrokh   +1 more
doaj   +1 more source

Exploring the influences of internal branding on employees' brand promise delivery: Implications for strenthening the customer-brand relationships [PDF]

open access: yes, 2008
Internal branding is increasingly seen as a doctrine to ensure employees' delivery of the brand promise by shaping employees' brand attitudes and behaviours.
Evanschitzky, H   +6 more
core   +1 more source

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