Pengaruh Service Quality Terhadap Costumer Loyalty Melalui Trust Pada Perusahaan Tranex Mandiri
This study aims to fill the knowledge gap by examining the effect of service quality on customer loyalty through trust in the Tranex Mandiri company. In this study, sampling was carried out by purposive sampling method which included non-probability sampling in the population of Tranex Mandiri Padang customers.
Deni Suwandhani +4 more
openaire +1 more source
ABSTRAK Melalui strategi pemasaran yang efektif, perusahaan memiliki kemampuan untuk menarik minat pelanggan dan memposisikan produk mereka sebagai pilihan yang disukai. Studi ini bertujuan untuk mengidentifikasi karakteristik yang memengaruhi keputusan
Samsurijal Hasan +2 more
doaj +1 more source
Analyzing the Influence of Service Quality towards the Brand Image, Preceived Value, and Brand Loyalty of The Costumers of Heritage Hotel in Malang [PDF]
Service quality in heritage hotel in the Malang city and brand loyalty have an important role to affect the guests to stay at the hotel, by considering competition in modern time currently. The purpose of this research is to analyze the effect of service quality on brand loyalty, brand image, perceived value, brand image affect brand loyalty, perceived
openaire +2 more sources
Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer. [PDF]
Ullah F, Shen L, Shah SHH.
europepmc +1 more source
This study aimed to analyse the effect of relationship marketing on customer satisfaction, customer satisfaction and customer loyalty on franchised in East Java. Specifically, the study analyse (a) the direct effect of relationship marketing on customer satisfaction and customer satisfaction and customer loyalty.This study also discussed and (b ...
openaire +2 more sources
Product pricing solutions using hybrid machine learning algorithm. [PDF]
Namburu A, Selvaraj P, Varsha M.
europepmc +1 more source
Islamic banking in Indonesia is experiencing rapid growth with an increase in assets by 15% in 2023, including the growth of non-Muslim customers. However, its market share is still low at 7.3%, which triggers the need to understand the customer loyalty factor, especially non-Muslims.
Ruswinalda Meilany +2 more
openaire +1 more source
How Can We Improve Running Events? The IPA4RE Questionnaire and Its Potential Impact on the Experience of Runners. [PDF]
León-Quismondo J +3 more
europepmc +1 more source
A deep dive into addressing obsolescence in product design: A review. [PDF]
Sierra-Fontalvo L +2 more
europepmc +1 more source
Impact of Social Interaction on Customer Engagement in China's Social Commerce-A Moderated Chain Mediation Model. [PDF]
Li X, Tian L, Wang S.
europepmc +1 more source

