Results 41 to 50 of about 8,049 (189)
Influence of Service Quality Perception Towards Satisfaction and Customer's Loyalty: a Research on Cellular Phone Provider in West Java [PDF]
, 2008 The decrease of consumer satisfaction and loyalty should be carefully interpreted since both determine the performance of cellular telecommunication service provider.
Seguro, W. (Waseso)
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Sustainable Development, EarlyView.ABSTRACT The tourism sector faces pressing sustainability challenges, especially during crises. The rural communities reliant on ecotourism remain vulnerable, highlighting the need for responsible tourism. This study integrates social cognitive theory (SCT) and the elaboration likelihood model (ELM) to examine how self‐efficacy and outcome expectation ...
Wei Chiang Chan +2 more
wiley +1 more source
Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 2017 Customer satisfaction has an important role providing continuity, profitability of online shopping sites and in the development of customer loyalty. The aim of this study is to determine the effects of customer perceptions arising from online shopping ...
Dr. vildan ateş
doaj +1 more source
Amwaluna: Jurnal Ekonomi dan Keuangan Syariah, 2023 This research was at the Medan City Islamic People's Credit Bank (BPRS), which was lagging in terms of the number of customers and information technology. This study aims to determine the effect of organizational information and information technology on loyalty by using the intervening variables of satisfaction and trust.
Adelina Lubis +3 more
openaire +1 more source
When does category spanning hurt or help producers?
Strategic Management Journal, EarlyView.Abstract Research Summary Scholars have theorized many factors shaping whether category spanning helps or hurts producers. We first synthesize evidence by meta‐analyzing 25 years of empirical research, which reveals a null effect of spanning on average, yet with significant subsample heterogeneity. To unpack it, we theorize and find that spanning hurts
Jungsoo Ahn +2 more
wiley +1 more source
Pengaruh Reputasi Perusahaan terhadap Loyalitas Nasabah pada Jasa Asuransi (Kasus pada Pt.asuransi Bsam Cabang Pekanbaru) [PDF]
, 2015 This study aimed to determine the effect of the Corporate Reputation on Customer Loyalty of PT Insurance BSAM branch Pekanbaru.corporate reputation as an independent variable (X).while costumer loyality as the dependent variable (Y).
Sutrisna, E. (Endang) +1 more
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TESOL Quarterly, EarlyView.Abstract This paper examines how Palestinian English teachers (PETs) working at Jewish–Israeli schools navigate trauma in an educational space that both requires and negates them. Driven by labor market demands rather than efforts at educational integration, PETs operate under constant affective and political tension, forced to comply with colonial ...
Muzna Awayed‐Bishara
wiley +1 more source
Hubungan Kepuasan dan Kepercayaan terhadap Loyalitas Konsumen Kopi Bubuk Cap Mutiara Pendekatan Structural Equation Modeling [PDF]
, 2016 Relationship of Satisfaction and Truston Customer Loyalty of Mutiara Coffee. Structural Equation Modeling Approach Mutiara coffee is one of the original Pupuan coffee products which has been produced since 1976.
ANGRENI, I. G. (I) +2 more
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Flap Anatomies and Victorian Veils: Penetrating the Female Reproductive Interior
Gender &History, EarlyView.ABSTRACT This article examines the reappearance in the early nineteenth century of anatomical flapbooks in the context of obstetrical education in Britain, America and France. It asks why liftable paper flaps were reintroduced at this time after their disappearance from medical atlases in the eighteenth century.
Margaret Carlyle, Marcia D. Nichols
wiley +1 more source
Relationship Between Key Drivers Customer Experience with Perceived Value and Loyalty of Them (Investigation of Players in the Football Premier League as aClubs Internal Costumer) [PDF]
مطالعات رفتار مصرف کننده., 2020 The purpose of this study was to identify the relationship between key customer experience with loyalty and perceived value of the players in the football clubs of the Premier League.
Mozhgan Khodamoradpoor +2 more
doaj