Results 31 to 40 of about 160 (152)
Analisis Loyalitas Pelanggan Industri Jasa Pengiriman Menggunakan Structural Equation Modeling
Jurnal Ilmiah Teknik Industri, 2017 Customer loyalty is important for both product and service industries. A loyal customer keeps using the company’s product and services. For a shipping service company, retaining existing customers in order to remain faithful will certainly be very ...
Sarika Zuhri +3 more
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Kelompok 2 costumer satisfaction dan costumer loyality
, 2020 Costumer satisfaction atau kepuasan pelanggan merupakan perasaan senang pelanggan ketika apa yang mereka harapkan sama dengan apa yang mereka terima. Sedangkan Costumer Loyality atau kesetiaan pelanggan menurut Tjiptono (2009:387) merupakan komitmen pelanggan terhadap suatu merek, toko, atau pemasok, berdasarkan sikap yang sangat positif dan tercermin ...
openaire +3 more sources
Amwaluna: Jurnal Ekonomi dan Keuangan Syariah, 2023 This research was at the Medan City Islamic People's Credit Bank (BPRS), which was lagging in terms of the number of customers and information technology. This study aims to determine the effect of organizational information and information technology on loyalty by using the intervening variables of satisfaction and trust.
Adelina Lubis +3 more
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Loyalty of Islamic banking costumers: A meta-analysis study
Journal of Islamic Economics Lariba, 2018 This study was a meta-research, i.e., using some journals about topics that have the same flow, to be analyzed and drawn conclusions and suggestions. This research aims to provide an additional variable that idea 1) affect the decision to become a customer and 2) factors influence customer loyalty, particularly Islamic banks.
openaire +2 more sources
Business Strategy and the Environment, EarlyView.ABSTRACT This study challenges the common assumption that digital and sustainability transformations are naturally synergistic. Integrating signaling theory and the dynamic capability view, we argue that for many firms, particularly traditional SMEs, these initiatives are pursued on separate, unaligned strategic tracks, creating a “signaling‐substance ...
Nicolas Depetris‐Chauvin +2 more
wiley +1 more source
MIX: Jurnal Ilmiah Manajemen, 2019 . This study aims to examine and analyze the influence of marketing mix 7P (product, price, promotion, place, people, physical evidence, and process) on costumer loyalty with the mediating role of customer satisfaction.
Ade Permata Surya
doaj +1 more source
Consumer Cultural Renaissance: Conceptualisation, Scale Development, and Validation
Psychology &Marketing, EarlyView.ABSTRACT As incessant globalisation leads to the pervasive erosion of traditional Asian culture by Western consumerism, a recent phenomenon has emerged that allures Asian consumers to reconnect with their traditional culture via consumption. We postulate that this behaviour is rooted in a self‐identity, consumer cultural renaissance (CCR), that has not
Richard Lee +3 more
wiley +1 more source
Jurnal Dinamika Manajemen dan Bisnis, 2018 Kebutuhan masyarakat Indonesia atas layanan transportasi terus meningkat sesuai dengan meningkatnya pembangunan nasional. Jenis layanan transportasi udara juga terus berkembang, salah satu adalah dengan beroperasinya model penerbangan unik yaitu melalui ...
dewa ayu alit lakhsmidevy
doaj +1 more source
An autonomous network of acoustic detectors to map tiger risk by eavesdropping on prey alarm calls
Remote Sensing in Ecology and Conservation, EarlyView.Tiger population recovery brings with it increased fatalities from human‐tiger conflict. We describe a network of autonomous intelligent passive acoustic sensors that monitor the forest for deer alarm calls as a proxy for tiger risk and provide a risk map to local communities in real‐time.
Arik Kershenbaum +9 more
wiley +1 more source
Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 2017 Customer satisfaction has an important role providing continuity, profitability of online shopping sites and in the development of customer loyalty. The aim of this study is to determine the effects of customer perceptions arising from online shopping ...
Dr. vildan ateş
doaj +1 more source