Results 31 to 40 of about 131 (124)
Analisis Loyalitas Pelanggan Industri Jasa Pengiriman Menggunakan Structural Equation Modeling
Jurnal Ilmiah Teknik Industri, 2017 Customer loyalty is important for both product and service industries. A loyal customer keeps using the company’s product and services. For a shipping service company, retaining existing customers in order to remain faithful will certainly be very ...
Sarika Zuhri +3 more
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Amwaluna: Jurnal Ekonomi dan Keuangan Syariah, 2023 This research was at the Medan City Islamic People's Credit Bank (BPRS), which was lagging in terms of the number of customers and information technology. This study aims to determine the effect of organizational information and information technology on loyalty by using the intervening variables of satisfaction and trust.
Adelina Lubis +3 more
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Loyalty of Islamic banking costumers: A meta-analysis study
Journal of Islamic Economics Lariba, 2018 This study was a meta-research, i.e., using some journals about topics that have the same flow, to be analyzed and drawn conclusions and suggestions. This research aims to provide an additional variable that idea 1) affect the decision to become a customer and 2) factors influence customer loyalty, particularly Islamic banks.
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MIX: Jurnal Ilmiah Manajemen, 2019 . This study aims to examine and analyze the influence of marketing mix 7P (product, price, promotion, place, people, physical evidence, and process) on costumer loyalty with the mediating role of customer satisfaction.
Ade Permata Surya
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International Journal of Social Science and Business, 2022 Online shopping has become a way of life for many Indonesians nowadays. Quality online shopping websites do not automatically guarantee loyalty as well as brand experience. This can be seen from previous research, so this is a research gap that must be found a solution, therefore this research is needed to be able to help overcome this problem.
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Journal of Digitainability, Realism & Mastery (DREAM), 2023 This study aims to determine and analyze the effect of service quality and product quality on customer loyalty through customer satisfaction at PT Telkomcel Ermera Branch. The population in this study is infinite Telkomcel product customers. The number of samples in this study were 100 respondents with a sampling technique using purposive sampling ...
Fernando Dos Santos +2 more
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Jurnal Dinamika Manajemen dan Bisnis, 2018 Kebutuhan masyarakat Indonesia atas layanan transportasi terus meningkat sesuai dengan meningkatnya pembangunan nasional. Jenis layanan transportasi udara juga terus berkembang, salah satu adalah dengan beroperasinya model penerbangan unik yaitu melalui ...
dewa ayu alit lakhsmidevy
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Jurnal REKOMEN (Riset Ekonomi Manajemen)The number of retail agents of PT. Watu Langit has declined over recent years, partly due to regulatory violations committed by several LPG retailers, which resulted in the termination of cooperation agreements and subsequently affected customer loyalty.
Wilang Ana Putri Wilang Ana Putri +1 more
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Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 2017 Customer satisfaction has an important role providing continuity, profitability of online shopping sites and in the development of customer loyalty. The aim of this study is to determine the effects of customer perceptions arising from online shopping ...
Dr. vildan ateş
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Jurnal Syntax Admiration, 2023 The improvement of internet creates many e-commerce in Indonesia. E-commerce became a receptacle for millennial generation who want to buy goods and services online. In Indonesia, Shopee is e-commerce that has become market leader. Shopee is using Islamic marketing mix to maintain its position in Indonesian market.
Mohamad Mondir +2 more
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