Results 21 to 30 of about 160 (152)
Journal of Business & Banking, 2014 This research examines the effect of service quality on satisfaction and its impact on customer loyalty and intention to switch of the customers of PT. Pegadaian in Surabaya.
Addis Al Hazmi, Emma Yulianti
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Fundamental Management Journal, 2020 Currently, business competition in the industry is getting tougher, one industry that has tough competition is the food & beverage industry. If competition in the industry increases, it will be difficult to find new consumers, while the company certainly wants a stable profit. Thus, the old company will try to maintain existing customer loyalty. In
Joshua Perkasa Naibaho +2 more
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ANALISIS KEPUASAN DAN LOYALITAS KONSUMEN JAMU GENDONG DI KOTA SUKABUMI
Jurnal Ilmu Keluarga dan Konsumen, 2009 The purpose of this study were to analyze satisfaction and loyalty of traditional medicinal herbs consumer in Sukabumi. This study used the concept of traditional approach analysis and brand loyalty.
Moh. Djemdjem Djamaludin +2 more
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The Effect of Relationship Marketing on Costumers’ Loyalty in Iran Sanandaj City Banks
International Journal of Business and Management, 2012 Maintaining customers and keeping them loyal is considered vital for continuing business. In this study reported here examines the effect of four underpinnings of relationship marketing – trust, commitment, communication, and conflict handling – on customer loyalty in Iran. This research is a descriptive study done by survey method.
Sukati, Inda +2 more
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QADHRU HASAN SEBAGAI MEDIA DALAM MEMBANGUN COSTUMER LOYALTY PADA KOPERASI JASA KEUANGAN SYARIAH
JURNAL ISLAM NUSANTARA, 2021 This study aims to analyze and understand the efforts made by BMT NU Besuki Branch in building Customer Loyalty through Qadhru Hasan. This research uses a qualitative case study approach. The data collection technique is done through participant observation, interviews, and documentation.
Muh Hamzah, Rizky Indah Rahayu
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Etihad: Journal of Islamic Banking and Finance, 2023 Introduction: The purpose of this research is to predict customer satisfaction, customer perceived value, and customer Islamic religiosity on Sharia bank customer loyalty. Research Methods: The research used a quantitative approach with 140 respondents who were Sharia bank customers, specifically students at Universitas Darussalam Gontor, Ponorogo.
Azidni Rofiqo +2 more
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J@ti Undip: Jurnal Teknik Industri, 2012 The consequence of competition is the decrease of the number of customers which causes Hero Supermarket closed down several of its outlets. This decrease is also caused by the existence of internal issue of marketing communication (promotion) which ...
Ronald Sukwadi
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Pengaruh Komitmen Perusahaan Terhadap Loyalitas Pelanggan Supermarket di Kota Manado
Jurnal Administrasi Bisnis, 2020 The research objective was to test and to analyze the influence of corporate commitment towards customer loyalty, especially in the retail industry. In such an industry, corporate commitment is the key to improve competitiveness. The research was carried
Robby Tanod Mamusung, Effendy Rasjid
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Jurnal Ekonomi Modernisasi, 2007 Service quality has an important role in enhancing company performance. A key factor to win the competition lied in the company ability to make its costumer satisfy.
Madziatul Churiyah
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Building Costumer Loyalty Through Marketing Mix Strategy With Satisfactory As Intervening Variable
KnE Social Sciences, 2018 .
F Adnin Nasution, A Fauzi, N Matondang
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