Results 1 to 10 of about 14,050 (185)
The analysis of costumer satisfaction in recreational tourism [PDF]
Apstract: Applied Studies in Agribusiness and Commerce, 2014 Due to increased health awareness and the growing amount of assistance to boost it, health tourism research has gained significance in our days. The present study focuses on the analysis of customer needs for recreational tourism and their habits ...
Éva Kozmáné Csirmaz +1 more
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Folia Medica Indonesiana, 2022 Highlights: • Customers expectations at Dr. Soetomo General Academic Hospital has a higher quality of service. • The handling of complaints has a low performance on the quality of services at Dr. Dr. Soetomo General Academic Hospital.
Cita Rosita Sigit Prakoeswa +5 more
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Ownership structure, costumer satisfaction and brand equity [PDF]
, 2007 This paper studies the interaction between ownership structure, taken as a proxy for shareholders’ commitment, and customer satisfaction - the main driver of consumer loyalty - and their impact on a firm’s brand equity.
Torres Lacomba, Anna +1 more
core +4 more sources
Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie, 2010 The behaviour of the economic agent – customer is a rational type of behaviour in order to maximize the satisfaction achieved through the use of commodities.
Ilie BĂBĂIŢĂ
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The effect of customer value and trust on customer satisfaction and its impact on customer loyalty
JPPI (Jurnal Penelitian Pendidikan Indonesia), 2023 Customer value and trust are important factors that can significantly impact customer satisfaction. When a customer perceives that they are receiving value from a product or service and trust the brand or business that is providing it, they are more ...
Yudhi Koesworodjati +1 more
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Analisis Customer Satisfaction Index (CSI) pada Cafe Mom Akar Pesanggaran Banyuwangi
Jurnal Manajemen Agribisnis dan Agroindustri, 2022 Pada era globalisasi ini persaingan bisnis sangat berkembang tajam baik itu mencakup pasar domestik maupun mancanegara. Perusahaan membutuhkan strategi yang jitu untuk memenangkan persaingan dengan kompetitornya.
Mika Masarina Putri +2 more
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PENGARUH SERVICE QUALITY, BRAND IMAGE, DAN COSTUMER SATISFACTION TERHADAP COSTUMER LOYALTY.
Ekonomi Digital, 2023 Abstrak Tujuan – Penelitian ini bertujuan untuk menguji dan menganalisis faktor-faktor yang mempengaruhi Costumer loyalty Sampel – Sampel yang digunakan dalam artikel ini adalah konsumen yang pernah berkunjung ke supermarket 102 responden. Temuan ―Penelitian ini menemukan bahwa service quality dan costumer satisfaction berpengaruh ...
De Irma, Robert Kristaung
openaire +1 more source
Jurnal Manajemen dan Bisnis Kreatif, 2018 ABSTRAK Rumah Makan Waroeng Desa merupakan rumah makan sederhana yang menyajikan masakan khas Sunda menggunakan konsep prasmanan (mengambil makanan sendiri) dan mempunyai menu makanan yang spesial dengan produk unggulannya dan citarasa yang khas ...
Laras Ratu Khalida
doaj +3 more sources
Satisfactions of Islamic Banks’ Costumers: The Case of Turkey [PDF]
International Conference on Eurasian Economies, 2013 Despite differences in the principles by which they operate between the participation (Islamic) and conventional banks, there is no huge difference between the products and the services provided by these banks. The distinctive features of the participation banks, compliance with the Islamic precepts, are not the only way for these banks to appeal to ...
Bengül Gülümser Kaytancı +2 more
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PENGARUH COSTUMER EXPERIENCE TERHADAP WORD OF MOUTH YANG DIMEDIASI OLEH COSTUMER SATISFACTION
Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT), 2022 customer experience marketing is important to learn because changes in the behavior of customers who do not only see the product or service not only from service or from the quality of the product or service but more than that, namely experience, the experience must be unforgettable and positive.
openaire +1 more source