Results 11 to 20 of about 14,089 (224)

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN NASABAH PADA PT. BANK RAKYAT INDONESIA KANCA PONOROGO

open access: yesJurnal Ilmiah Bisnis dan Ekonomi Asia, 2018
Company is a monetary service, thus it must win emulation which progressively more competitive. Bank Rakyat Indonesia cannot only rely on product development of eye service, but it must also force relation with all service users or clients who judge the ...
Vivia Maya Rafica
doaj   +1 more source

Interaction of Customer Satisfaction and Digital Service Retention: Evidence of PLS from Indonesian Islamic Banking

open access: yesInternational Journal of Islamic Economics and Finance, 2023
The Indonesian Islamic banking sector has been transformed by integrating technology in banking services to satisfy customers for retention and market share post-COVID-19.
Muhammad Alfarizi
doaj   +1 more source

ANALISIS KUALITAS PELAYANAN DAN PENGENDALIAN KUALITAS JASA BERDASARKAN PERSEPSI PENGUNJUNG

open access: yesMedia Statistika, 2011
One of the factors which determine customer safisfaction is costumer perceive about service quality that focus to five service quality dimension that are tangible, reliability, responsiveness, assurance, and empathy.
Sudarno Sudarno   +3 more
doaj   +1 more source

PENGARUH BRAND TRUST DAN COSTUMER SATISFACTION PRODUK GO-MOBILE TERHADAP CONSUMER LOYALTY PADA PT BANK CIMB NIAGA TBK

open access: yesAlmana: Jurnal Manajemen dan Bisnis, 2018
Saat ini, Mobile Banking telah menjadi kebutuhan sehari-hari nasabah. Berbagai bank menawarkan berbagai Mobile Banking salah satu nya Mobile Banking dari Bank CIMB Niaga yang disebut Go-Mobile.
Humaira Qur’ani, Marheni Eka Saputri
doaj   +1 more source

The Influence of Costumers’ Personal Characteristics on their Satisfaction with the Food Industry [PDF]

open access: yesJournal of Competitiveness, 2018
The subject of this research is the influence of numerous factors and variables on customer satisfaction, which is one of the main factors of the company’s competitiveness. The objective of the study, therefore, is to ascertain which factors and variables influence customer satisfaction and, as a result, the competitiveness of the enterprise from ...
Petr Suchanek, Maria Kralova
openaire   +2 more sources

Internal Costumer Satisfaction: Turkish Air Traffic Control Services

open access: yesTheoretical Economics Letters, 2017
This study traces to determine the internal customers in air traffic control services by using INTQUAL Scale I. In this study, the research method of another study was adapted to the new sector. New questionnaire statements were added. Hence, the dimensions of INTQUAL were changed.
Ertan Çinar, Ahmet Veral, Soner Demirel
openaire   +2 more sources

Effect Of Supply Chin Product Quality Prima Service Costumer Satisfaction And Loyality

open access: yesJurnal Perilaku dan Strategi Bisnis, 2020
This study aims to study and explain the relationships and independent variables, namely the variables Role Chain, Product Quality, Excellent Service on Customer Satisfaction and Loyalty. In this study using a mixed methods strategy using SEM Smart PLS analysis and qualitative in the derming cycle model priority concurrent triangulation strategy is the
Indyah Hartami Santi, Indria Guntarayana
openaire   +2 more sources

Kajian Daya Dukung Jalan dan Prioritas Penanganannya di Perbatasan Kota Depok dengan Kota Administrasi Jakarta Selatan

open access: yesTataloka, 2020
Roads carrying capacity can be interpreted as a road capacity to support passing vehicles. This study was aimed to determine the priority of road handling at border of Depok City with South Jakarta by looking at the physical condition, road equipment and
Corry Nurmala, Baba Barus, Umar Mansyur
doaj   +1 more source

PENGEMBANGAN SASARAN, VISI DAN MISI HUBUNGAN MASYARAKAT DI LEMBAGA PENDIDIKAN BERBASIS KEPUASAN PELANGGAN

open access: yesJurnal Kependidikan, 2017
An educational institution should try to create an positive image in the heart of the people, so that people are able to make the decision to enroll their children and participate actively in the institution development.
Sutrimo Purnomo
doaj   +1 more source

THE EFFECTS OF SERVICE QUALITY AND CORPORATE REBRANDING ON BRAND IMAGE, CUSTOMER SATISFACTION, BRAND EQUITY AND CUSTOMER LOYALTY: STUDY IN ADVERTISING COMPANY AT TVONE [PDF]

open access: yesRussian Journal of Agricultural and Socio-Economic Sciences, 2016
The purpose of this study was to analyze the effects of service quality on brand image, service quality on customer satisfaction, service quality on brand equity, service quality on customer loyalty, corporate rebranding on brand image, corporate ...
Chaniago A.
doaj   +1 more source

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