Results 21 to 30 of about 32,116 (267)
The mediating role of customer participation in the relationship between customer attitude and customer citizenship behavior of online shopping customers [PDF]
المجلة العلمية للدراسات والبحوث المالية والتجارية, 2023 This research aimed to explore the mediating role of customer participation in the relation between customer attitude (CA) and customer citizenship behavior (CCB) of online shopping customers in Egypt.
Manal Mohamed Ahmed EL Mekebbaty
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AMAR (Andalas Management Review), 2021 This paper systematically examines the literature review in the field of customer switching behavior. Based on the literature review, it can be concluded that customer switching behavior is a topic that has been widely researched, with a focus on ...
Ares Albirru Amsal +2 more
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Adapting Manufacturing to Customer Behavior [PDF]
, 2006 The globalization of competition urges manufacturers to reduce costs and simultaneously provide a better service to the customer. To achieve both goals, the prediction of customer behaviour plays a key role. This can be done by observation of the customers on public market places like eBay. These observations have to be combined with events influencing
Stephan Kassel, Kay Grebenstein
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Effects of customer engagement behavior
Journal of Economics and Management, 2017 Aim/purpose - Research addressing the customer engagement behavior (CEB) has rapidly developed in the marketing discipline, contributing to the knowledge on network organization. However, insights into the specific outcomes of CEB remain largely nebulous. Few comprehensive conceptual frameworks of CEB effects exists in the literature to-date.
Katarzyna Żyminkowska +2 more
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Customer–Company Identification as the Enabler of Customer Voice Behavior: How Does It Happen?
Frontiers in Psychology, 2020 In this study, we define customer voice behavior as a consumer’s extra-role communicative behavior of offering suggestions or opinions to enterprises.
Yang Ran, Hao Zhou
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Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh, 2021 The study aims to investigate the relationship between customer value co-creation behavior, satisfaction and loyalty in healthcare industry. Value co-creation behavior is defined customer participation behavior, which refers ...
Nguyễn Ngọc Duy Phương +4 more
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Frontiers in Psychology, 2022 Affected by COVID-19, there is a growing trend toward healthy lifestyles and organic food consumption. The literature on organic foods focuses on the factors that influence buying behavior.
Weiping Yu +3 more
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Youth’ Co-Creation Behavior in Casual Dining Restaurants in Bandung City, Indonesia
Jurnal Manajemen Indonesia, 2022 This study aims to identify the co-creation behavior especially students who have experiences of casual dining restaurants. This study also analyses the relationship between co-creation behavior, customer satisfaction, and customer loyalty.
Pri Hermawan +3 more
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A Study of Customer Orientation and Customer Commitment in the Food Sector of Pakistan
The Lahore Journal of Business, 2020 This study examines the relationship of a firm’s customer orientations, salesperson customer-oriented behavior and customer intimacy with customer commitment.
Muhammad Ahmad, Mirza Ashfaq Ahmed
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Wacana: Jurnal Sosial dan Humaniora, 2023 This research aims to determine and explain the effect of customer value co-creation behavior on customer value. This research is explanatory research using a quantitative approach.
Mustika Ekawati +2 more
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