A Statistical Case Study for the Components of Spiritual and Charismatic Leadership in Reverse Engineering based on Voice of Customer in Iran Khodro Company [PDF]
Iranica Journal of Energy and Environment, 2022 Nowadays, vending is the most important pillar of a production set. The positive and significant points of the manufactured parts are attained by interviewing with the customer, sending a questionnaire to the customer, testing the market, investigating ...
M. Imani-Hassanloui +3 more
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The Impact of Other Customers on Customer Citizenship Behavior
Psychology & Marketing, 2013 ABSTRACTDespite extensive research on the antecedents of customer citizenship behavior, the influence of other customers remains a neglected area in service research. Drawing on social information processing and interpersonal influence theories, this article investigates how citizenship behavior of focal customers is shaped by citizenship behavior of ...
Yi, Youjae, Gong, Taeshik, Lee, Hyojin
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Research on Organizational Citizenship Behavior, Trust and Customer Citizenship Behavior
International Journal of Business and Management, 2013 The concept of Customer Citizenship Behavior is evolved from Organizational Citizenship Behavior, and therelationship between them has been researched by few scholars. To examine the effect of OrganizationalCitizenship Behavior on Customer Citizenship Behavior, this research adopted questionnaire investigationmethod to survey 208 consumers.
Gongxing Guo, Xing Zhou
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The Customer Citizenship Behaviors of Food Blog Users [PDF]
Sustainability, 2015 Compared with previous studies that have focused on customers’ behavioral intentions or the factors that influence purchase behaviors on blogs or discussion boards, in this study, we examine the factors of independent food blogs or discussion boards that influence users’ customer citizenship behaviors.
Chen, Kaung-Hwa +3 more
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Jurnal Manajemen & Agribisnis, 2021 The current trend of people's lifestyles is to start consuming foods that are safe and environmentally friendly. The development of information on the usefulness of organic products more broadly becomes necessary.
Maya Maria +3 more
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“Do Good, Have Good”: A Serial Mediation Analysis of CSR with Customers’ Outcomes
Frontiers in Psychology, 2020 Corporate social responsibility (CSR) is envisaged to offer several outcomes and while customer-specific consequences are unclear or have not obtained due attention, there is a dearth of literature that focuses on perceptual, attitudinal and behavioral ...
Ishfaq Ahmed +5 more
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Prediction Algorithm of User's Brand Conversion Intention Based on Fuzzy Emotion Calculation
Frontiers in Psychology, 2022 Branding is a magic weapon for enterprises to participate in international competition, and empowering enterprises through branding has become a national strategy in the new era. Economic and social development has won wide acclaim from the international
Youwen Ma
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The Effect of Customer Value Co Creation Behavior and Brand Preference on Repurchase Intention [PDF]
کاوشهای مدیریت بازرگانی, 2021 Today, businesses have particular attention to customer participation and their responsibility towards firms in order to increase their profits and market share.
Mostafa Ebrahimpour Azbari, +2 more
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The effect of green hotel practices on green customer citizenship behavior: Exploring the roles of customer trust and identification [PDF]
Innovative MarketingType of the article: Research Article AbstractThe hospitality industry has shown a growing commitment to adopting strategic green practices that aim to reduce environmental footprints while fostering brand loyalty.
Van Hao Hoang, Dinh Dung Vu
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Youth’ Co-Creation Behavior in Casual Dining Restaurants in Bandung City, Indonesia
Jurnal Manajemen Indonesia, 2022 This study aims to identify the co-creation behavior especially students who have experiences of casual dining restaurants. This study also analyses the relationship between co-creation behavior, customer satisfaction, and customer loyalty.
Pri Hermawan +3 more
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