Results 21 to 30 of about 30,210 (303)

Aggregated Customer Engagement Model

open access: yesCoRR, 2021
E-commerce websites use machine learned ranking models to serve shopping results to customers. Typically, the websites log the customer search events, which include the query entered and the resulting engagement with the shopping results, such as clicks and purchases.
Priya Gupta, Cuize Han
openaire   +2 more sources

Gastronomic Festival Attribute and Customer Engagement to Customer Delight Through Customer Experience and Social Interaction Value

open access: yesJurnal Pendidikan Ilmu Sosial, 2021
The purpose of this study is to determine the impact of gastronomic festival attributes and customer engagement on customer delight as measured by the Customer Value Experience and social interaction.
Gitasiswhara Gitasiswhara   +4 more
doaj   +1 more source

Examining Customer Motivation and Its Impact on Customer Engagement Behavior in Social Media: The Mediating Effect of Brand Experience

open access: yesSAGE Open, 2021
This study investigates the mediating effect of brand experience on the relationship between customer motivation and engagement behavior and conceptualizes customer motivation from the multiple dimensions of information seeking, entertainment, and social
Xi Chen, Chunlan Jiao, Ran Ji, Yu Li
doaj   +1 more source

How servicescape unleash customer engagement behaviors through place attachment: an investigation in a non-Western context

open access: yesCogent Business & Management, 2022
Little empirical research has delved into the impact of servicescape on customer attachment and customer engagement behaviors. This study investigates two main research questions in a non-Western country.
Sally Mohamed Amer, Soliman Atef Rakha
doaj   +1 more source

Enhancing the Customer Brand Engagement through Brand Authenticity: The Mediating Role of Marketing Agility [PDF]

open access: yesMağallaẗ Rāyaẗ Al-Dawliyyaẗ Lil ʿulūm Al-Tiğāriyyaẗ
The study primary purpose is to determine the nature of the relationship between brand authenticity (BA) and customer brand engagement (CBE), Moreover, identifying the nature of the relationship between brand authenticity and marketing agility (MA),in ...
إيمان حسانين السيد طه   +2 more
doaj   +1 more source

The effect of customer empowerment and customer engagement on marketing performance: the mediating effect of brand community membership

open access: yesBusiness: Theory and Practice, 2020
This study aimed at examining the mediating role of brand Community membership on the effect of customer empowerment and customer engagement on marketing performance.
Anber Abraheem Mohammad
doaj   +1 more source

Linking CSR and Customer Engagement: The Role of Customer-Brand Identification and Customer Satisfaction

open access: yesSAGE Open, 2021
The study investigates how corporate social responsibility (CSR) impacts customer engagement and the mediating role of customer-brand identification and customer satisfaction.
James Agyei   +4 more
doaj   +1 more source

A dynamic framework for managing customer engagement on social media

open access: yes, 2020
Social media have become pervasive communication tools, creating connections and opportunities for customer engagement. They have redefined simple dyadic interactions between customers and marketers, transforming them into more complex interactions ...
Kubacki, K   +3 more
core   +1 more source

The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos

open access: yes, 2022
Drawing on experiential marketing theory, This study examines the relationship between casino customers’ experience with automated games and their engagement and loyalty responses to casinos.
Prentice, C   +5 more
core   +1 more source

BRAND ATTACHMENT, CUSTOMER TRUST AND CUSTOMER ENGAGEMENT: WHAT RANKING OF THESE LINKS IN THE RELATIONAL CHAIN?

open access: yesRevue Marocaine de Recherche en Management et Marketing, 2021
Brand attachment, customer trust and customer engagement have been recognized for their mandatory role to build a strong brand-customer relationship and brand loyalty.
ZINEB RHAJBAL   +2 more
doaj   +1 more source

Home - About - Disclaimer - Privacy