Results 11 to 20 of about 919,461 (300)
Developing a Customer Experience Management Framework in Hoteling Industry: A Systematic Review of Theoretical Foundations [PDF]
مدیریت بازرگانی, 2020 Objective Customer experience is considered as a concept that can indicate the organizations performance in the current era. Creating an engaging experience is the distinctive feature for an organization and delivering a great experience is important in ...
Samaneh Rahimian +3 more
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Impact of a Patient Experience Leadership Structure on Performance and Engagement
Journal of Patient Experience, 2020 The patient experience leadership structure at Northwell Health is strategically championed by Culture Leaders, a novel role established to transform the organizational culture from “service excellence” to “patient experience.” This case report describes
Sven Gierlinger BA +2 more
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The Quality of Private Early Childhood Education and Care Centers: A Ras Al Khaimah-based Case Study
Gulf Education and Social Policy Review, 2022 Background: Quality care and education in the first eight years of life play a critical role in young children's development. Despite how the importance of Early Childhood Education (ECE) has become more widely accepted both in the United Arab Emirates ...
Priti Verma +3 more
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Foods, 2023 It is a well-felt recent phenomenal fact that global food prices have dramatically increased and attracted attention from practitioners and researchers.
Talat Ulussever +4 more
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Identifying Organizational Factors and Components Influencing Customer Experience Management Maturity: A Meta-synthesis Approach [PDF]
مدیریت بازرگانی, 2023 Objective Since the mid-1950s, many subjects related to customer experience, including measuring the customer experience, its effect on loyalty and brand, etc.
Payam Mardazad Navi +3 more
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Customer experience measurement: implications for customer loyalty
, 2022 In the last ten years business has been disrupted by new technologies that allow the collection and analysis of more and better data for decision-making. These new datasets offer the potential to go beyond traditional customer experience (CX) measurements (e.g., customer satisfaction surveys), but little is known concerning the implications of new CX ...
Villarroel Ordenes, Francisco +2 more
openaire +3 more sources
At-Risk Brand Relationships and Threats to the Bottom Line
GfK Marketing Intelligence Review, 2018 Like a stock portfolio, each relationship type offers a brand higher or lower growth opportunities and risks. The type of relationship is particularly relevant in brand crisis events.
Hupp Oliver +2 more
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Plastic and Reconstructive Surgery, Global Open, 2022 Summary:. Upper limb muscle anomalies and their clinical implications have been described frequently in the literature reviews. In this article, we are presenting a case of aberrant forearm muscle that had not been described before, and could be ...
Salim Allahham, MD +4 more
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Customer Experience Management; Trends and Areas in Research [PDF]
مدیریت بازرگانی, 2021 Objective Customer experience management has been regarded as a hot topic for managers and marketing researchers recently. The growing interest in the customer experience area is a result of the increasing complexity of channels, interactions, choices ...
Parisa Mousavi +3 more
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What did the Disruptive Media Learning Lab ever do for us?
Insights: The UKSG Journal, 2017 Picture this. The Lanchester Library, Coventry University, 2014. The Disruptive Media Learning Lab (DMLL) opens on the top floor amongst a flurry of raised eyebrows and unanswered questions.
Kirsty Kift
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