Results 241 to 250 of about 82,168 (258)

Customer Experience

2010
Colin Shaw, Qaalfa Dibeehi, Steven Walden   +2 more
openaire   +1 more source

How to Sustain the Customer Experience:

European Management Journal, 2007
Chiara Gentile, Giuliano Noci
exaly  

Customer experience – a review and research agenda

Journal of Service Theory and Practice, 2017
Jayesh Aagja
exaly  

Revisiting the supermarket in-store customer shopping experience

Journal of Retailing and Consumer Services, 2018
Nic S Terblanche
exaly  

Customer Experience (CX) and Customer Journey

2023
openaire   +1 more source

The unique role of relationship marketing in small businesses’ customer experience

Journal of Retailing and Consumer Services, 2019
Shaked Gilboa, Tali Seger-Guttmann
exaly  

Customer experience

2020
openaire   +1 more source

Antecedents of customer satisfaction with online banking in China: The effects of experience

Computers in Human Behavior, 2010
Cheolho Yoon
exaly  

Customer Experience

2014
openaire   +1 more source

Towards the identification of customer experience touch point elements

Journal of Retailing and Consumer Services, 2016
B Ramaseshan
exaly