Results 21 to 30 of about 911,249 (301)
Plastic and Reconstructive Surgery, Global Open, 2022 Summary:. Upper limb muscle anomalies and their clinical implications have been described frequently in the literature reviews. In this article, we are presenting a case of aberrant forearm muscle that had not been described before, and could be ...
Salim Allahham, MD +4 more
doaj +1 more source
Jurnal Manajemen Industri dan Logistik, 2023 This study aims to determine the effect customer Experience, Price Attractiveness and Customer Relationship Management have on Customer Loyalty. The data is collected using primary sources, which is done by distributing questionnaire to 300 respondents ...
Uce Karna Suganda, Yudi Priadi
doaj +1 more source
Environmental Sustainability and the Hospitality Customer Experience: A Study in Tourist Accommodation [PDF]
, 2019 Academic research on sustainability in the hospitality industry is scarce and fragmented, and requires a general structure to lend coherence to its approach.
ESTRADA, MARTA +3 more
core +2 more sources
What did the Disruptive Media Learning Lab ever do for us?
Insights: The UKSG Journal, 2017 Picture this. The Lanchester Library, Coventry University, 2014. The Disruptive Media Learning Lab (DMLL) opens on the top floor amongst a flurry of raised eyebrows and unanswered questions.
Kirsty Kift
doaj +1 more source
Customer Experience in Healthcare: Literature Review
Istanbul Business Research, 2022 This paper provides a perspective on customer experience in healthcare services. The aim of this paper is to make a literature research about customer experience in the healthcare sector.
Sümeyye Arslan Kurtuluş, Emrah Cengiz
doaj +1 more source
Service validity and service reliability of search, experience and credence services: A scenario study [PDF]
, 2006 The purpose of this research is to add to our understanding of the antecedents of customer satisfaction by examining the effects of service reliability (Is the service “correctly” produced?) and service validity (Is the “correct” service produced?) of ...
Galetzka, Mirjam +2 more
core +2 more sources
Customer experience in marketing: History, concept and management [PDF]
Marketing (Beograd. 1991), 2017 Companies are nowadays faced with challenges regarding interaction with customers through various touchpoints in multichannel environment. Key priority in that situation is to manage all those touchpoints in such a way to optimize customer experience. In
Štavljanin Velimir
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Jurnal Ilmiah Manajemen dan Bisnis, 2023 This study aims to identify and analyze the direct effect of integration channels on customer affective and cognitive experiences and customer loyalty, as well as an indirect relationship where affective and cognitive experiences mediate between ...
Romindo M Pasaribu +4 more
doaj +1 more source
Organising haute-cuisine service processes : a case study [PDF]
, 2007 One of the essential aims of service process organisation is to increase the added value for the customer, thereby increasing customer satisfaction and stimulating consumption.
Sandt, Joachim, Stierand, Marc
core +1 more source
Marketing of Scientific and Research Organizations, 2023 This study examined the effect of customer experience management (CEM) on customer retention in restaurants in Anambra State, Nigeria. Specifically, the study sought to investigate the influence of affective customer experience, cognitive customer ...
Nwankwo Cosmas Anayochukwu +1 more
doaj +1 more source