Results 91 to 100 of about 12,744 (262)

Conceptualizing and Measuring Customer Luxury Experience in Hotels

Journal of Travel Research
Despite the growing significance of customer luxury experience in tourism and hospitality, research on defining and measuring it remains scarce. Existing studies fail to distinguish luxury from ordinary experiences or rely on unidimensional approaches that overlook the complexity of customer luxury experiences. To address this gap,
George Christodoulides, Kalliopi Chatzipanagiotou, Jeff Baker, Dimitrios Buhalis   +3 more
openaire   +1 more source

Australian Practitioners' Beliefs, Confidence, and Training Needs for Delivering Behaviour Support to Children and Young People in Out‐of‐Home Care

Australian Journal of Social Issues, EarlyView.
ABSTRACT Children in out‐of‐home care (OOHC) frequently present with complex behavioural needs. In New South Wales (NSW), behaviour support plans (BSPs) are mandated when restrictive practices, including psychotropic medication, are used. Little research has examined whether the statutory workforce is adequately prepared to meet behaviour support ...
Manisha Abayakoon Stanborough, Kelly‐Ann Allen, Emily Berger, Mikaela Stanborough, Erin Leif   +4 more
wiley   +1 more source

Convolutional Neural Networks for Automated and Non-Intrusive Measurement of Customer Satisfaction in Restaurants

Tourism and Hospitality
Customer satisfaction (CS) is a cornerstone of competitiveness in the hospitality sector, particularly in restaurants, where service interactions are highly sensory and time-sensitive.
Oscar Santacoloma-Pérez, Marcos Eduardo Valdés-Alarcón, Alexander Sánchez-Rodríguez, Rodobaldo Martínez-Vivar, Gelmar García-Vidal, Reyner Pérez-Campdesuñer   +5 more
doaj   +1 more source

How Are Australian Local Governments Responding to the Homelessness Crisis? Findings From a National Study

Australian Journal of Social Issues, EarlyView.
ABSTRACT Australian local governments are facing intensifying pressures to respond to worsening visible homelessness. This paper presents one of the first national studies on how local governments are responding to these pressures, and the first since the onset of the post‐pandemic housing crisis.
Andrew Clarke, Joelle Moore, Fatemeh Aminpour, Katya Eagles   +3 more
wiley   +1 more source

Artificial Intelligence and Access to Justice at the ‘Shop Front’: The Potential and Limitations of Meeting Legal Need Through Technology

Australian Journal of Social Issues, EarlyView.
ABSTRACT In Australia, governments fund Community Legal Centres (CLCs) as part of the legal assistance sector (LAS) to meet the ‘legal needs’ of people experiencing disadvantage who cannot afford private legal services. Persistent unmet demand for CLCs is well‐documented. As artificial intelligence (AI) is increasingly used in private legal practice to
Catherine Hastings, Art Cotterell, Farzana Bruce   +2 more
wiley   +1 more source

Factors Influencing Customer Satisfaction and Behavioral Intention in Local Food Tourism: A Structural Equation Modeling Approach [version 4; peer review: 2 approved, 1 approved with reservations]

F1000Research
Local food tourism (LFT) significantly impacts destination experiences by shaping tourists’ perceptions, satisfaction, and post-visit behavior. Despite the growing importance of local food tourism, there remains limited empirical understanding of how ...
Warach Madhyamapurush
doaj   +1 more source

Quantifying the Sites of Government, Commercial, and Personal Systems‐Perpetrated Financial Abuse

Australian Journal of Social Issues, EarlyView.
ABSTRACT This study explores the institutional systems through which post‐separation financial abuse is perpetrated. While existing measures seek to quantify the harms experienced by women post‐separation, this study draws on financial, welfare and legal service casefiles to identify where such harms occur. Drawing on 76 de‐identified Victorian service
Kay Cook, Adrienne Byrt, Rachael Burgin, Georgina Dimopoulos   +3 more
wiley   +1 more source

Shifting Child Protection Assessments From a Deficit Focus to Assessments Informed by Strengths and Protective Factors: Translating Research Knowledge to Practice

Australian Journal of Social Issues, EarlyView.
ABSTRACT Child protection systems play a critical role in preventing and responding to child maltreatment, yet practices are often predominantly deficit focused. This paper presents a rapid literature review on the strengths, protective factors, and cultural considerations to inform child protection assessment.
Gabrielle R. Hunt, Carmela Bastian, Luke Cantley, Ulrike Marwitz, Daryl J. Higgins   +4 more
wiley   +1 more source

PERANCANGAN MODEL PENGUKURAN KINERJA LEAN DAN GREEN RANTAI PASOK SEMEN SECARA TERINTEGRASI

Jurnal Optimasi Sistem Industri, 2017
PT. Semen Padang is one of the reputable cement companies in Indonesia which is producing types of cement. Implementation of supply chain concept in PT. Semen Padang is very important to satisfy customers and stakeholders requirement.
Dina Rahmayanti, Utari Putri
doaj  

The impact of AI chatbot quality dimensions on customer loyalty in digital banking: an information systems success model approach in Vietnam

Discover Artificial Intelligence
This study investigates how AI chatbot quality dimensions influence customer loyalty formation in digital banking within an emerging market context.
Nguyen Phan Thu Hang, Nga T. T. Nguyen, Thach-Bao Huynh   +2 more
doaj   +1 more source