Results 21 to 30 of about 12,744 (262)
The impact of hotel brand experience on citizenship behavior of five-star hotel customers in Egypt [PDF]
المجلة العلمية للدراسات والبحوث المالية والتجارية, 2023 Drawing on social exchange theory (SET), this study aims to investigate the impact of hotel brand experience (HBE) on developing customer citizenship behaviors (CCBs). A total number of (500) valid questionnaires were collected using convenience sampling
Fatma Ahmed Mostafa Ragab +2 more
doaj +1 more source
Towards a Better Measure of Customer Experience [PDF]
International Journal of Market Research, 2013 Defining and improving customer experience is a growing priority for market research because experience is replacing quality as the competitive battleground for marketing. Service quality is an outgrowth of the total quality management (TQM) movement of the 1980s and suffers from that movement's focus on the provider rather than the value derived by ...
Klaus, P, Maklan, Stan
openaire +2 more sources
Managing and measuring customer experience: a literature review
Pressacademia, 2018 Purpose - Nowadays, customers expect from the brands to build customized and long term relationships with them. Hence, it has become evident that managerial approaches like Customer Relationship Management are important, but not sufficient to understand and manage the relationships with customers.
DURAN, Cem, URAY, Nimet
openaire +2 more sources
Modeling the experience of Iranian telecommunication company customers from commercial sales in line with their sustainability [PDF]
ارزش آفرینی در مدیریت کسب و کارThe purpose of this research is to model the experience of customers of Iran Telecommunications Company from commercial sales in line with their sustainability.
Mohammad Karvand +3 more
doaj +1 more source
Metaverse platform attributes and customer experience measurement
Journal of Retailing and Consumer ServicesJana Bowden +2 more
exaly +2 more sources
Ebanking - measuring attributes of banking new technologies adoption in developing economy countries [PDF]
Business & IT, 2022 This study intended to develop, explore and validate a new measurement scale for the attributes of eBanking adoption dedicated to developing economy countries.
Johan W. De Jager +2 more
doaj +1 more source
Modeling Factors Affecting Perceived Deception of Advertising in Social Networks with a Structural-Interpretive Approach [PDF]
مطالعات مدیریت کسب و کار هوشمند, 2021 he present research aimed at developing a model for perceived social media advertising deception. To attain the aim, the interpretive structural modeling approach was employed. The research sample included all of the lecturers and experts of social media
Soraya Bakhtiari bastaki, +3 more
doaj +1 more source
Molecular Oncology, EarlyView.Circulating microRNAs as biomarkers of cachexia and sex‐specific cancer in senior dogs. In 25 client‐owned dogs, four circulating miRNAs (miR‐15a, miR‐15b, miR‐16, miR‐140) were downregulated in cachexia, with miR‐16 the strongest individual biomarker (AUC = 0.899).
Soon‐Seok Park +6 more
wiley +1 more source
PENGARUH DIMENSI CUSTOMER EXPERIENCE TERHADAP REVISIT INTENTION DI BALI ZOO PADA MASA NEW NORMAL
Jurnal IPTA, 2023 This study aims to determine the effect of customer experience dimensions in terms of sense, feel, think, act, and relate to revisit intention at Bali Zoo during the new normal period. Determination of the sample used is through purposive sampling method
Natasya Friseyla +2 more
doaj +1 more source
Annals of Clinical and Translational Neurology, EarlyView.ABSTRACT Objective Building on our prior Behavioral Risk Factor Surveillance System analysis identifying adults aged 18–39 as the primary driver of the national increase in self‐reported cognitive disability, we examined factors associated with this rise using 2013–2024 U.S. BRFSS data. Methods We analyzed U.S.
Adam de Havenon +9 more
wiley +1 more source