Results 121 to 130 of about 1,793,444 (295)

Digital Technologies for Transparent and Sustainable Supply Chain Management: A Resource Orchestration‐Based View in the Textile Industry

Business Strategy and the Environment, EarlyView.
ABSTRACT Implementing digital technologies is touted as the next big step for the firms aiming to improve sustainability in their supply chains. These technologies are often credited with the potential to improve transparency and achieve sustainability.
Amna Farrukh, Aqeel Ahmed, Sadaat Yawar
wiley   +1 more source

Artificial Intelligence and Customer Engagement in Driving Customer Satisfaction

Indonesian Interdisciplinary Journal of Sharia Economics
To enhance user experience, online ojek applications have integrated Artificial Intelligence (AI) through features like chatbots, service recommendations, and interaction analysis.
Dhenisa Dewi Sulaeman, Hanna Nurhaliza, Siska Ernawati Fatimah   +2 more
doaj  

TREN IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT BERBASIS ARTIFICIAL INTELLIGENCE

JSiI (Jurnal Sistem Informasi)
CRM (Customer Relationship Management) merupakan alat yang sangat penting bagi organiasasi untuk menjaga hubungan baik dengan pelanggan. Disisi lain perkembangan teknologi AI (Artificial Intelligence) telah berkembang sangat pesat.
Muhammad Shofiudin, Tiara Melati Putri Wiryawanto, Zuyyina Hawani, Faris Muslihul Amin   +3 more
doaj   +1 more source

A Universal and Actionable Measure of Corporate Sustainability for Strategic Decision Making

Business Strategy and the Environment, EarlyView.
ABSTRACT Managers require a universal, comparable, and decision‐useful measure of corporate sustainability that can reliably inform business strategy, yet such a tool remains absent in the literature and current practice. This paper introduces a comprehensive and operational metric—grounded in Goertz's Basic Framework for developing social science ...
Mariapia Pazienza, Martin de Jong, Dirk Schoenmaker   +2 more
wiley   +1 more source

Stakeholder Engagement as a Design Principle: Orchestrating a Digital Platform for the Safety and Sustainability of the Nanomaterials Sector

Business Strategy and the Environment, EarlyView.
ABSTRACT The governance of chemicals and nanomaterials presents a critical challenge, as significant uncertainties regarding safety and sustainability match their innovation potential. This creates a “knowledge‐to‐action” gap, hindering the practical implementation of safety and sustainability by design (SSbD) principles.
Mario Miozza, Luigi Mersico, Jelena Barbir, Genc Alimehmeti, Angelo Paletta   +4 more
wiley   +1 more source

Measuring Customer Experience in AI Contexts: A Scale Development

Journal of Theoretical and Applied Electronic Commerce Research
With the advent of the digital intelligence era and the rapid evolution of emerging technologies, Artificial Intelligence (AI) is fundamentally transforming the way consumers and businesses interact, gradually becoming one of the primary tools for ...
Chunqing Li, Riyan Hao, Ning Li, Chenlu Zhang   +3 more
doaj   +1 more source

National Intelligence Daily (Cable) 2 December 1982 [PDF]

, 1982
Declassified on 2017-11 ...
United States. Central Intelligence Agency., United States. Central Intelligence Agency   +1 more
core  

Conceptualising Supply Chain Resilience Within Social Enterprises

Business Strategy and the Environment, EarlyView.
ABSTRACT This research seeks to conceptualise supply chain resilience (SCRes) in a social enterprise (SE) context, focusing on SEs with a social mission to tackle food insecurity and food poverty. Despite the increasingly mature field of SCRes and awareness of the critical role SEs play in tackling social challenges such as food poverty, no studies ...
Alexander James Jones, Helen Walker, Yingli Wang, Ken Peattie   +3 more
wiley   +1 more source

PENGARUH KECERDASAN EMOSIONAL DAN KEADILAN PROSEDURAL KARYAWAN PADA KEPUASAN NASABAH

Matrik, 2015
The purpose of this study is to analyze the influence of emotional intelligence and procedural justice of employees on customer satisfaction in Branch Office of PT. Bank Pembangunan Daerah Bali, Renon, Denpasar.
Ida Ayu Rat Widiari
doaj  

Sustainability Challenges to the Steel Industry in a Developing Country: Sanctions and Security Issues at the Forefront

Business Strategy and the Environment, EarlyView.
ABSTRACT This article contributes to sustainability research by investigating the complex, geopolitically induced challenges faced by industrial supply chains under international sanctions. Using Iran's steel industry as a case, it examines sustainability barriers through the lens of stakeholder theory. A mixed methods approach was employed.
Seyed Hamed Moosavirad, Mohammad Moshtari, Ali Esfahbodi   +2 more
wiley   +1 more source