Results 101 to 110 of about 1,793,444 (295)

Conceptualizing algorithmic inequality and future agenda. An annual review of information science and technology (ARIST) paper

Journal of the Association for Information Science and Technology, EarlyView.
Abstract The issue of inequality caused by algorithms, termed ‘algorithmic inequality’, has recently attracted scholarly attention in many disciplines due to its profound implications for society. While the body of literature on algorithmic inequality has grown, there remains a lack of comprehensive understanding of its nature, drivers, and impact ...
Shiwei Jia, Jia Tina Du, Hui Yan
wiley   +1 more source

Systematic construction of operator’s intelligent customer service

Dianxin kexue, 2020
Starting from the intelligent development of operators’ important voice customer service and WeChat customer service,the problems and challenges in traditional operator customer service were analyzed firstly.The key technologies in the intelligent ...
Bin DONG
doaj   +2 more sources

Single‐subject designs in character education: Methods for rigorous, contextual, and practitioner‐led research

British Educational Research Journal, EarlyView.
Abstract Character education research is often constrained by blunt methodological tools. Surveys capture breadth without depth; case studies offer richness but lack replicability; and randomised controlled trials (RCTs), though indispensable at the policy level, are costly, disruptive and ill‐suited to everyday practice with individual pupils.
Shane McLoughlin
wiley   +1 more source

A Business Framework for Product Take‐Back—A Structured Multiple‐Case Analysis

Business Strategy and the Environment, EarlyView.
ABSTRACT The potential of take‐back systems remains largely unrealized as initiatives have proven difficult to implement in practice. The question is why we do not see more take‐back systems given the substantial environmental benefits. We try to understand the challenges and stumbling blocks in setting up take‐back from a business perspective.
Rasmus Jørgensen, Torben Pedersen
wiley   +1 more source

Chatbot task-technology fit and conversational intelligence on customer service encounter satisfaction in the Zimbabwean banking sector [PDF]

Journal of Research and Innovation for Sustainable Society
The study explores the interactions among chatbot tasks, technology, and conversational intelligence, and their effect on customer service encounter satisfaction to improve customer gratification in the Zimbabwean banking sector.
Nqobani Ncube , More Chinakidzwa , Tawanda Mushayavanhu   +2 more
doaj  

How to Navigate Disrupted Business Models in the 21st Century: At the Crossroads of the Circular Economy and the Industry 4.0 Transition

Business Strategy and the Environment, EarlyView.
ABSTRACT Our planet faces a critical crisis, with pollution, resource depletion and biodiversity loss surpassing sustainable limits. Businesses must address these challenges, with the circular economy and Industry 4.0 offering transformative potential through closed‐loop systems, regenerative solutions and advanced technologies.
Agnes Toth‐Peter, Rui Torres de Oliveira, Shane Mathews, Leonie Barner   +3 more
wiley   +1 more source

Zero Deforestation Commitments and Industry 4.0 Enabling Technologies: An Analysis of Their Role in Mitigating Deforestation

Business Strategy and the Environment, EarlyView.
ABSTRACT This study examines the role of corporate zero‐deforestation commitments (ZDCs) and Industry 4.0 (I4.0) enabling technologies in mitigating deforestation. Drawing on data from 110 companies included in the Forest 500 dataset, the research explores whether sustainability commitments and digital innovation influence firms' deforestation ...
Valentina Beretta, Eugenia Parodi, Celine Buschmann   +2 more
wiley   +1 more source

Research and application analysis of artificial intelligence-based customer service platform technologies for telecom operators

Dianxin kexue, 2023
The evolution of customer service platforms was reviewed systematically, covering the first generation of interactive voice response (IVR) customer service, the second generation of multimedia online customer service, and the third generation of ...
Xiaoliang MA, Ying LIU, Dequan DU, Guoxin ZHANG   +3 more
doaj  

Beyond Greenwashing: Impact of Circular Economy Practices on Green Collaborative Practices and Sustainable Supply Chain Integration Through Green Value Co‐Creation

Business Strategy and the Environment, EarlyView.
ABSTRACT This study examines the influence of circular economy practices, as a manifestation of corporate social responsibility, on green value co‐creation and its subsequent effects on green collaborative practices and sustainable supply chain integration between providers and customers.
Adriana Santos, Arnaldo Coelho, Maria Elisabete Duarte Neves   +2 more
wiley   +1 more source

Constructing a conceptual framework for market intelligence in the European plant building industry [PDF]

“If there was only one truth, you could not paint a hundred canvases on a single theme.” Pablo Picasso, 1966 Companies are faced with changing markets, stiffening competition, increasing uncertainty and as a result are thus confronted with a situation
Kübelböck, Guntram
core   +3 more sources