Results 261 to 270 of about 1,793,444 (295)

Customer–brand relationship in the era of artificial intelligence: understanding the role of chatbot marketing efforts

Journal of Product and Brand Management, 2022
Yang Alice Cheng, Hua Jiang
exaly  

Customer Intelligence

2014
openaire   +1 more source

Is Artificial Intelligence Better than Manpower? The Effects of Different Types of Online Customer Services on Customer Purchase Intentions

Sustainability, 2022

exaly  

Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis

Journal of Retailing and Consumer Services, 2020
Eleonora Pantano, Gabriele Pizzi
exaly  

Artificial Intelligence for Customer Relationship Management

2021
openaire   +1 more source

Customer intelligence

2004
openaire   +1 more source

THE ROLE OF EMOTIONAL INTELLIGENCE IN CUSTOMER ORIENTATION ON THE ROAD TO CUSTOM

Route Educational and Social Science Journal, 2022
openaire   +1 more source

Customer value co-creation behavior: A dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior

Journal of Business Research, 2018
Duleep Delpechitre
exaly  

Customer value co-creation and employee silence: Emotional intelligence as explanatory mechanism

International Journal of Hospitality Management, 2020
Eric Kofi Boadi, Zheng He, Joy Say
exaly  

The relationship between emotional intelligence and customer orientation for pharmaceutical salespeople: A UK perspective

International Journal of Pharmaceutical and Healthcare Marketing, 2010
Charles E Pettijohn
exaly