Results 251 to 260 of about 1,793,444 (295)

An intelligent image-based customer analysis service

The 16th Asia-Pacific Network Operations and Management Symposium, 2014
The customer analysis can be applied widely in many situations, such as surveillance system, digital signage, store entrance, etc. In digital signage application, when customers are viewing ads, the system can automatically analyze multiple attributes of customers, including customer's gender, age, height, viewing distance, the degree of interest and ...
Ting, Wei Lee, Yen-Lin, Chiu, Yu, Shan Wu, Heng, Sung Liu   +3 more
openaire   +1 more source

Customer service provisioning in intelligent networks

IEEE Network, 1990
The author points out that despite the convenience of using functional components (FCs) as service building blocks, service provisioning in the intelligent network (IN) still presents major problems. He focuses on issues of responsiveness to customers. When customers are allowed to provision new IN services, it is necessary to consider whether the set ...
openaire   +2 more sources

Intelligent Systems and Artificial Intelligence To Enhance Customer Segmentation

International Journal of Business Information Systems, 2021
Renato Lopes d, a Costa, Rui Gonçalves, Bruno Fachada, Leandro Pereira, Álvaro Dias   +5 more
openaire   +2 more sources

The troika of artificial intelligence, emotional intelligence and customer intelligence

International Journal of Social Computing and Cyber-Physical Systems, 2019
Manish Sharma, Shikha N. Khera, Pritam Babu Sharma   +2 more
openaire   +2 more sources

Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework

Journal of Business Research, 2021
Cristiana R. Lages, Rodrigo Perez Vega, Valtteri Kaartemo   +2 more
exaly  

Artificial Intelligence Marketing (AIM) for Enhancing Customer Relationships

Applied Sciences (Switzerland), 2021
Yung-Wey Chong, Kok-Lim Alvin Yau
exaly  

The impact of artificial intelligence stimuli on customer engagement and value co-creation: the moderating role of customer ability readiness

Journal of Research in Interactive Marketing, 2023
Gang LI, Mengjiao Zhu
exaly  

Artificial intelligence-enabled personalization in interactive marketing: a customer journey perspective

Journal of Research in Interactive Marketing, 2023
Hongfei Liu, Youjiang Gao
exaly  

AI-Powered Customer Intelligence

The application of Artificial Intelligence (AI) to Customer Relationship Management (CRM) is transforming the way businesses interact with their customers and grow their revenue on a sustainable basis. This article offers a conceptualization to understand the strategic change in CRM with the advent and development in AI technologies in machine learning,
Adil Ellikkal, Soniya Antony, Vengadesh Sakthivel, Pradeep Kumar Shinde, Chandan Chavadi, Jin Yong Park, Dhanabalan Thangam   +6 more
openaire   +1 more source

The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty

Journal of Hospitality Marketing and Management, 2020
Xuequn Wang, Sérgio Dominique-Ferreira, Catherine Prentice   +2 more
exaly