Results 51 to 60 of about 1,793,444 (295)
The relationship between customer satisfaction, brand image and customer loyalty from the perspective of proton’s customers [PDF]
, 2010 The objective of this study was determine the relationship between the customer satisfaction (perceived product quality, perceived service quality and perceived price fairness) and customer loyalty in order to identify whether perceived product quality ...
Yeoh, Hooi Chin
core
Growth of Omnichannel Grocery Retailing and Food Prices
Agribusiness, EarlyView.ABSTRACT This paper examines the effects of the growth of omnichannel grocery retailing on food prices. We first develop a conceptual model of consumer choice and retailer pricing that allows us to evaluate changes in equilibrium prices, quantities, and profits with online channel growth and alternative pricing strategies.
Xiangwen Kong +2 more
wiley +1 more source
Application of artificial intelligence in managing customer loyalty in banks
Informaciâ i Innovacii, 2023 “Artificial intelligence” (AI) is increasingly mentioned in various fields. The increase in data, along with breakthroughs in storage and computing technologies in computer hardware, is making AI applications more scalable and efficient.
Thi Quyen Do
doaj +1 more source
From Customer Intelligence to Customer Understanding in Industrial Services
Advances in Intelligent Systems Research, 2014 The paper suggests a new conceptual construct "Wheel of customer understanding" by bringing the concepts of customer intelligence, customer knowledge and service management together. Keywords-industrial service; customer understanding; customer information; customer intelligence; customer ...
openaire +4 more sources
Agribusiness, EarlyView.ABSTRACT This paper examines the determinants of generative AI (GenAI) knowledge and usage among agricultural extension professionals. Drawing on survey data from agricultural extension personnel in Tennessee, we employ regression analyses and latent Dirichlet allocation (LDA) for topic modeling of open‐ended responses to study the knowledge and usage ...
Abdelaziz Lawani +3 more
wiley +1 more source
Does a Specialized Niche Market Vegetable Processor Enjoy Bargaining Power?
Agribusiness, EarlyView.ABSTRACT Agribusiness companies may achieve competitive advantage through specialization within niche markets. One such niche is the fresh‐cut fruit and vegetable market, which has been steadily growing in Germany. This study examines whether the specialization of a German fresh‐cut producer grants it with market power within this niche market.
Nikolas Bublik +3 more
wiley +1 more source
Agribusiness, EarlyView.ABSTRACT Innovation is essential for competitiveness in agribusiness facing dynamic environments. This study examines how market orientation, marketing, relational, and social capabilities influence innovation performance. Using data from 751 Spanish firms and a multi‐method approach that integrates Structural Equation Modeling (PLS‐SEM), Necessary ...
Beatriz Corchuelo Martínez‐Azúa +1 more
wiley +1 more source
The Contributions of Customer Knowledge and Artificial Intelligence to Customer Satisfaction
International Review of Management and Marketing, 2022 Customer knowledge is critical for business and marketing strategy, and companies are turning to Artificial Intelligence (AI)-based data analysis to better understand user experience and behavior in both product and service sectors. This paper discusses the importance of customer knowledge and the tools for obtaining it using AI-based analysis.
openaire +1 more source
Advanced Intelligent Discovery, EarlyView.Heat generation in lithium‐ion batteries affects performance, aging, and safety, requiring accurate thermal modeling. Traditional methods face efficiency and adaptability challenges. This article reviews machine learning‐based and hybrid modeling approaches, integrating data and physics to improve parameter estimation and temperature prediction ...
Qi Lin +4 more
wiley +1 more source
AI DRIVEN CUSTOMER RELATIONSHIP MANAGEMENT AS A TOOL FOR MANAGERIAL AGILITY UNDER ECONOMIC UNCERTAINTY AND DIGITAL DISRUPTION: A SYSTEMATIC LITERATURE REVIEW [PDF]
Business Excellence and ManagementThis paper examines how Customer Relationship Management (CRM) is being transformed by Artificial Intelligence (AI) into a managerial instrument for agility in periods marked by economic uncertainty and digital disruption.
Erick Nicolae FURDUESCU
doaj +1 more source