Results 41 to 50 of about 1,793,444 (295)
Journal of Intelligence Studies in BusinessThe purpose of this study is to investigate the impact of the effect of Supply Chain Management in Customer Relationship Management: The mediating role of Business Intelligence Systems.
Emad Ali kasasbeh +4 more
doaj +1 more source
Structural Divergence Between the Moltbook AI‐Agent Network and Human Social Networks
Advanced Science, EarlyView.Analysis of the Moltbook AI‐agent network reveals a striking combination of familiar global scaling and distinct internal organization. Attention is highly concentrated, reciprocity is limited, connected triads are suppressed, and communities are strongly modular.
Wenpin Hou, Zhicheng Ji
wiley +1 more source
Optimising customer support in contact centres using soft computing approach [PDF]
, 2006 This paper describes the research and development of a methodology for optimising the customer support in contact centres (CC) using a soft computing approach.
Tiwari, Ashutosh +2 more
core +5 more sources
Transforming Customer Experience through Artificial Intelligence: The Marketers’ Perspective
TržištePurpose – The emergence of artificial intelligence (AI) created many opportunities for improving and enhancing customer experiences in the digital environment.
Vatroslav Škare
doaj +1 more source
Improving Customer Experience in Call Centers with Intelligent Customer-Agent Pairing
, 2023 Customer experience plays a critical role for a profitable organisation or company. A satisfied customer for a company corresponds to higher rates of customer retention, and better representation in the market. One way to improve customer experience is to optimize the functionality of its call center. In this work, we have collaborated with the largest
Stylianos Filippou +5 more
openaire +3 more sources
Improving Customer Satisfaction: Changes as a Result of Customer Value Discovery [PDF]
, 2008 Objective: To identify Gold Standard Services for customers in an academic library and determine whether interventions following the identification of customer value increased student satisfaction.Methods: “Customer Discovery Workshops” were undertaken ...
McKnight, S +3 more
core
Advanced Energy Materials, EarlyView.This review provides a bottom‐up evaluation of sodium‐ion battery safety, linking material degradation mechanisms, cell engineering parameters, and module/pack assembly. It emphasizes that understanding intrinsic material stability and establishing coordinated engineering control across hierarchical levels are vital for preventing degradation coupling ...
Won‐Gwang Lim +5 more
wiley +1 more source
GENERAL ELEMENTS OF MARKET ANALYSIS FOR CUSTOMER SELECTION CRITERIA USING EXISTING AUTOMOTIVE SALES DATABASES [PDF]
Annals of the University of Craiova: Economic Sciences Series, 2022 The important objective of the research is to decide the general framework for smart car production and to identify the corresponding customer, as well as the market trend.
Sabin – Alexandru Băbeanu +3 more
doaj
, 2006 Customer relationship management (CRM) is one of the biggest concerns in a telecom company. Application of data mining can support telecom CRM effectively, and a systematical architecture of data mining has been needed to support every aspects of telecom
Zhu YL(朱云龙) +7 more
core +1 more source
A Large Scale Multi‐Modal Workflow for Battery Characterization: From Concept to Implementation
Advanced Energy Materials, EarlyView.Isolated characterization techniques produce independent datasets and single‐property insights. However, progressively more holistic interpretations of battery‐material behavior is needed in the future. Here we demonstrate a coordinated multimodal workflow enabling the correlation of heterogeneous datasets and the construction of multidimensional ...
François Cadiou +34 more
wiley +1 more source