Results 231 to 240 of about 4,306 (262)
Some of the next articles are maybe not open access.
The omnichannel continuum: Integrating online and offline channels along the customer journey
Journal of Retailing, 2022Scott A Neslin
exaly
Making and Playing with Customer Journeys
2014Gudiksen, Sune Klok, Svabo, Connie
openaire +3 more sources
Understanding Customer Experience Throughout the Customer Journey
Journal of Marketing, 2016Peter Verhoef
exaly
Virtual reality through the customer journey: Framework and propositions
Journal of Retailing and Consumer Services, 2020Linda D Hollebeek, Tor W Andreassen
exaly
Journal of healthcare protection management : publication of the International Association for Hospital Security, 2012
Converting security team members from simple rule enforcers to superior customer service providers required changes in leadership attitudes, rules, training, and other security traditions, but it has paid off in staff performance and recognition, according to the author.
openaire +1 more source
Converting security team members from simple rule enforcers to superior customer service providers required changes in leadership attitudes, rules, training, and other security traditions, but it has paid off in staff performance and recognition, according to the author.
openaire +1 more source
Loyalty Formation for Different Customer Journey Segments
Journal of Retailing, 2019Peter Verhoef +2 more
exaly