Results 31 to 40 of about 111,044 (297)
Using customer journey mapping to improve public services: A critical analysis of the literature
Management, 2021 Providing clients with public services that will meet their needs and expectations requires not only testing their satisfaction. In order to better improve service processes in the context of customer orientation, customer experiences should be ...
Ludwiczak Anna
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JOIV: International Journal on Informatics Visualization, 2023 Agile and User Experience have become popular for decades due to the ability to understand customer needs. However, both methods have different perspectives on the point of view, value, and quality.
Wahyu Andhyka Kusuma +3 more
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Omnichannel marketing for digital store
Цифровые модели и решения, 2023 The materials of the article provide a general overview of the topic of omnichannel marketing, analyze the elements of a digital store (using the example of Leroy Merlin). The advantages and disadvantages of the new approach are given. Practical cases of
M. M. Komarov, M. D. Abashidze
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Expert Component as Element of Content Strategy of Industrial Enterprise
Наука и техника, 2022 Internet marketing in the industrial market has a number of features and differs from that in the consumer market. The first is characterized by specialized and personalized approaches, as well as it must take into account the long cycle of the ...
V. A. Malaichuk
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Value Co-Creation in a Zero-Waste Bulk Shop:
Maketingu rebyu, 2022 The aim of this study is to examine the potential of value co-creation in the self-service food retail business, which has been suggested to be low in exploratory research at Zero-waste bulk shops.
Rio Yamamoto, Hironori Iwasaki
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Systems, 2023 The present research presented a novel model for incorporating service design to create guest experiential value. Taking a star hotel in Taiwan as an example, this study used the KJ method to classify online reviews about hotel services and then created ...
Tsen-Yao Chang, Yu-Chieh Chiu
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Digital maturity variables and their impact on the enterprise architecture layers [PDF]
, 2018 This study examines the variables of digital maturity of companies. The framework for enterprise architectures Archimate 3.0 is used to compare the variables.
Hitz, Christian +4 more
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Redesigning an Online Store User Interface: A User-Centered Design Approach
Journal for Advancement of Marketing Education, 2019 ## Purpose of the Study This study aims to provide a user-centered website design pedagogy for the website development curriculum. ## Method/Design and Sample A user-centered website design pedagogy was developed through project-based experiential ...
Kiseol Yang
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Analysis and operational challenges of dynamic ride sharing demand responsive transportation models [PDF]
, 2016 There is a wide body of evidence that suggests sustainable mobility is not only a technological question, but that automotive technology will be a part of the solution in becoming a necessary albeit insufficient condition.
Barceló Bugeda, Jaime +3 more
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Brazilian Journal of Operations & Production Management, 2017 The paper highlights post-production customer connectivity processes in an automobile manufacturing set-up. Identity of post-production processes has been established as a unique in company service operations or pseudo-manufacturing activities ...
Sumeet Singh Jasial +2 more
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