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Physical environment as a catalyst for healthy aging: servicescape, motivation, and well-being in older adult park golf. [PDF]

Front Sports Act Living
Seo J, Hwang K, Shin J, Woo SH, Sim YK.
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Customer Lifetime Value Prediction

Iconic Research and Engineering Journals
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Pharmacy robberies and occupational safety risks: A national cross-sectional study of community pharmacies. [PDF]

Explor Res Clin Soc Pharm
Odeh M, Odeh DM, Alkhader E, Alzyoud D.
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Buildings Sector Scenarios: Demand-side data to support energy system planning in the United States. [PDF]

Sci Data
Langevin J, Pigman M, Parker A, Wilson EJH, Putra HC, Xu Y, Murthy S, Sun K, Zhang W, Ringold E, Adhikari R, Lou Y, Satchwell AJ, Zhuang X, Whiting M.   +14 more
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Customer Lifetime Value Measurement

Management Science, 2008
The measurement of customer lifetime value is important because it is used as a metric in evaluating decisions in the context of customer relationship management. For a firm, it is important to form some expectations as to the lifetime value of each customer at the time a customer starts doing business with the firm, and at each purchase by the ...
Dipak C Jain, Sharad Borle
exaly   +3 more sources

Dynamics of customer segments: A predictor of customer lifetime value

Expert Systems With Applications, 2021
Abstract Most studies in the literature have focused on past behavior of customers to measure customer lifetime value, however, the rapid developments of technology and products make new conditions that cannot be predicted by past records anymore. In the era of new media and social networks, customers’ needs and expectations change fast which lead to
Mohammad Mehdi Sepehri, Amir Albadvi, Babak Teimourpour   +2 more
exaly   +2 more sources

Modeling Customer Lifetime Value [PDF]

Journal of Service Research, 2006
As modern economies become predominantly service-based, companies increasingly derive revenue from the creation and sustenance of long-term relationships with their customers. In such an environment, marketing serves the purpose of maximizing customer lifetime value (CLV) and customer equity, which is the sum of the lifetime values of the company’s ...
Bruce Hardie, Nalini Ravishanker, Sunil Gupta   +2 more
exaly   +2 more sources

Customer Lifetime Value

SSRN Electronic Journal, 2017
This technical note introduces important metrics firms use to monitor customer relationships. An important summary of customer activity is the profit the firm receives from each customer. Customer profit (CP) is the metric that summarizes the past financial performance of a customer relationship and is covered in a companion note, "Customer Profit ...
Phillip E. Pfeifer, Paul Farris
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Modeling churn using customer lifetime value [PDF]

European Journal of Operational Research, 2009
zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Bart Baesens, Christophe Croux
exaly   +5 more sources

Customer Lifetime Value

2002
In diesem Beitrag wird zunachst der Begriff Customer Lifetime Value (CLV) erlautert. Anschliesend wird seine Berechnung anhand von einfachen Zahlenbeispielen erklart. Diese Beispiele zeigen auch die Schwierigkeit auf, will man in der Praxis einzelne Kunden oder Kundensegmente anhand dieses Wertes beurteilen.
Gierl, Heribert, Koncz, Julia
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