Results 31 to 40 of about 663 (194)

Predicting e-commerce CLV with neural networks: The role of NPS, ATV, and CES

open access: yesJournal of Economy and Technology
Accurately predicting Customer Lifetime Value (CLV) is paramount in optimizing customer relationship management. This study introduces a novel deep learning approach, employing a neural network model to forecast CLV for a leading international e-commerce
Vahid Norouzi
doaj   +1 more source

A review of the customer lifetime value as a customer profitability measure in the context of customer relationship management

open access: yesIntangible Capital, 2011
Purpose: A number of customer metrics allow estimating customer profitability with methods such as the Customer Lifetime Value (CLV). However, investments in customer relationships carry the potential risk to destroy value and reduce profitability when ...
Raphael Damm, Carlos Rodríguez Monroy
doaj   +1 more source

Moving from Customer Lifetime Value to Customer Equity [PDF]

open access: yes, 2009
We study the consequence of moving from Customer Lifetime Value maximization to Customer Equity maximization. Customer equity has traditionally been seen as the discounted sum of the lifetime earnings from all current and future customers and thus it has
Dreze, Xavier   +3 more
core   +1 more source

Using downside CAPM theory to improve customer lifetime value prediction in non-contractual setting [PDF]

open access: yesManagement Science Letters, 2013
Identifying and selecting the most profitable customers from a shareholder’s perspective is of great interest to marketing managers. One promising line in this regard is to explore the customer lifetime value and its profitable management over time ...
Amir Albadvi, Ashraf Norouzi
doaj   +1 more source

An Empirical Analysis to Design Enhanced Customer Lifetime Value Based on Customer Loyalty: Evidences from Iranian Banking Sector [PDF]

open access: yesIranian Journal of Management Studies, 2012
The more a marketing paradigm evolves, the more long-term relationship with customers gains its importance. Also, the move towards a customer-centred approach to marketing, coupled with the increasing availability of customer transaction data, has led to
Mohammad Safari Kahreh   +1 more
doaj  

INVESTIGATING THE IMPORTANCE OF CUSTOMER LIFETIME VALUE IN MODERN MARKETING - A LITERATURE REVIEW [PDF]

open access: yesAnnals of the University of Oradea: Economic Science, 2021
In this paper, we investigate the importance of Customer Lifetime Value (CLV) as part of the modern marketing strategy. There is no doubt that CLV is one of the most important metrics to be considered in Customer Relationship Management and Relationship ...
Adela-Laura POPA   +2 more
doaj  

Klusterisasi Customer Lifetime Value dengan Model LRFM menggunakan Algoritma K-Means

open access: yesJurnal Teknologi Informasi dan Ilmu Komputer, 2018
Penelitian ini bertujuan menghasilkan nilai Customer Lifetime Value (CLV) pada setiap segmen pelanggan dengan menggunakan algoritma K-means dalam melakukan klusterisasi pelanggan.
Siti monalisa
doaj   +1 more source

Unveiling Marketing Competencies for MBA Graduates Through Text Mining and Machine Learning Applications

open access: yesApplied AI Letters, Volume 7, Issue 2, June 2026.
Industry Driven Competencies for MBA – Marketign Graduates. ABSTRACT In today's dynamic business environment, marketing professionals are expected to demonstrate a balanced mix of conceptual knowledge, technical skills, and behavioral competencies while addressing their customers.
Latha Arumugham   +3 more
wiley   +1 more source

Customer Clustering Based on Factors of Customer Lifetime Value with Data Mining Technique (Case Study: Software Industry) [PDF]

open access: yesInternational Journal of Industrial Engineering and Production Research, 2022
Organizations have used Customer Lifetime Value (CLV) as an appropriate pattern to classify their customers. Data mining techniques have enabled organizations to analyze their customers’ behaviors more quantitatively.
Elaheh Bakhshizadeh   +3 more
doaj  

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