Determinants of Shopping Behavior of Urban Consumers [PDF]
This study explores the influence of geo-demographic settings of commercial centers, customer attractions in shopping malls, and route to shopping of urban shoppers. The present research analyzes retailing patterns in urban areas in reference to customer
Rajagopal
core
Business Strategy and the Environment, EarlyView.ABSTRACT How do wineries design sustainability practices and use environmental management accounting (EMA)? This study addresses that question by analyzing the influence of contingency factors on the adoption of sustainability practices and the use of EMA tools to improve the environmental performance of wineries. The research was carried out through a
Andréia Cittadin +2 more
wiley +1 more source
Dysfunctional customer behavior influences on employees' emotional labor: The moderating roles of customer orientation and perceived organizational support. [PDF]
Front Psychol, 2022 Cheng P, Jiang J, Xie S, Liu Z.
europepmc +1 more source
PENGARUH PEMASARAN RELASIONAL PELANGGAN TERHADAP KINERJA PENJUALAN OUTLET TEH DANDANG BIRU (Studi Kasus pada PT. Kartini The Nasional Depo Sragen) [PDF]
, 2016 The objective of this study isto examine the effect of marketing communication, customer orientation, and salesperson’s competency on customer relationship marketing and outletsales performance. The study was conducted in PT.
ERNAWATI, Fransiska Heru
core
Business Strategy and the Environment, EarlyView.ABSTRACT This paper contributes to venture‐creation research by examining how sustainable startups can overcome market constraints to drive transformative change through their business development. Conceptually, we address this question by identifying venture‐creation narratives in the learning and experimental phases of sustainable startups that ...
Ville‐Veikko Piispanen +2 more
wiley +1 more source
Personal Level Customer Orientation in Russian Direct Selling Market
Tržište, 2014 In the modern world the importance of customer orientation cannot be underestimated. It hugely impacts the overall business performance, as well as separate areas of business-customer interaction.
Alexander Rozhkov
doaj
Determinants, Moderators and Consequences of Organizational Interaction Orientation
Journal of Entrepreneurship, Management and Innovation, 2013 Interaction orientation reflects the ability of a company to interact with the individual customer and to gather information from successful interactions.
Christian Hoops, Michael Bücker
doaj +1 more source
Agility and Innovativeness: The Serial Mediating Role of Helping Behavior and Knowledge Sharing and Moderating Role of Customer Orientation. [PDF]
Behav Sci (Basel), 2022 Park S, Cho K.
europepmc +1 more source
RELATIONSHIP MARKETING – THE KEY OF THE SUCCESS IN BUSINESS [PDF]
The sincere and open orientation towards solving the customer‟s problem is the key the manager uses to open the door to success. In business there are only two ways to create and maintain a long term superior performance: an exceptional customer care and
Diana Soca
core
The Role of Electronic Services in Transformational Government: A Unified Services Theory Perspective and Implications for Trust [PDF]
, 2011 A major difficulty in deriving practical managerial insights from the transformational government perspective is that in the existing literature ‘transformation’ is usually expressed in terms of desirable qualities rather than concrete transformation of ...
Batista, Luciano
core