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2009
During the early development phase of PACS, its implementation was mainly a matter of the radiology department. This is changing rapidly, and PACS planning is increasingly seen in the context of a hospital-wide or regional approach. With increased networking among healthcare institutions and the growing relevance of teleradiology scenarios, PACS ...
Carrison K.S. Tong, Eric T.T. Wong
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During the early development phase of PACS, its implementation was mainly a matter of the radiology department. This is changing rapidly, and PACS planning is increasingly seen in the context of a hospital-wide or regional approach. With increased networking among healthcare institutions and the growing relevance of teleradiology scenarios, PACS ...
Carrison K.S. Tong, Eric T.T. Wong
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SAE Technical Paper Series, 2001
<div class="htmlview paragraph">Product development oriented by costumer, for a sub “B” market from Ford Motor Company, using a specific work process for customer satisfaction improvement. The development work planning starts with a research on internal and external quality indicators [<span class="xref">1</span>].
Valdir Pereira Ventura +1 more
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<div class="htmlview paragraph">Product development oriented by costumer, for a sub “B” market from Ford Motor Company, using a specific work process for customer satisfaction improvement. The development work planning starts with a research on internal and external quality indicators [<span class="xref">1</span>].
Valdir Pereira Ventura +1 more
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Organizational Drivers of Salespeople’s Customer Orientation and Selling Orientation
Journal of Personal Selling & Sales Management, 2011The practice of customer-oriented selling (COS) has been identified as a key variable in an era of relationship selling and consultative selling. However, compared with the "traditional" selling orientation (SO), COS requires greater expenditure of effort by the salesperson in customer interactions. As a consequence, salespeople have to be motivated to
GUENZI, PAOLO +2 more
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Technological Sustainability, 2022
PurposeThis paper examined mediating effect of customer loyalty on the influence of customer orientation and technology orientation on the performance of small and medium-sized enterprises (SMEs).Design/methodology/approachThis study adopted and modified items from previous studies.
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PurposeThis paper examined mediating effect of customer loyalty on the influence of customer orientation and technology orientation on the performance of small and medium-sized enterprises (SMEs).Design/methodology/approachThis study adopted and modified items from previous studies.
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Misinterpreting Customer Orientation
2016The irruption of the social sciences in industrial marketing has misguided contemporary managers towards an ill-defined customer orientation paradigm. Many business courses and influencers still claim that product decommoditization can be successfully achieved by means of complementary services and B2B relationship efforts.
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Management Decision, 1979
Introduction The psychology of pricing has two main divisions. On the one hand, there is the psychology of the price setter, an interesting field which offers much scope for further research, and on the other hand we have the psychology of the customer.
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Introduction The psychology of pricing has two main divisions. On the one hand, there is the psychology of the price setter, an interesting field which offers much scope for further research, and on the other hand we have the psychology of the customer.
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Customer‐oriented manufacturing
International Journal of Human Factors in Manufacturing, 1991AbstractTime is becoming the most important differentiating element for achieving competitive superiority in today's age; those who can manage time efficiently will attain great success. A time‐oriented competitive strategy can be described as a company‐wide management strategy that aims to reduce the total lead‐time required to adapt to changes in the
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Customer Orientation and Preservation of Customer Relationship
2023Achmad Firdaus, Khaliq Ahmad
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How customer orientation leads to customer satisfaction
International Journal of Bank Marketing, 2019Purpose Financial service workers’ etiquette and creativity have been less mentioned in the research on bank marketing. The purpose of this paper is to examine the mediating effects of financial service workers’ etiquette and creativity on the relationship between customer orientation and customer satisfaction.
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Customer Oriented Organisations
Ovidius University Annals, Economic Sciences Series, 2011Customer orientation is a complex, multidimensional concept, that includes dimensions like: motivation of an employee for meeting the customers’ requirements, abilities necessary for an employee to satisfy the customer’s needs, freedom of the employee to make decisions aimed at meeting the customer’s needs and desires.
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