Results 271 to 279 of about 13,810,909 (279)

A Customer Management Dilemma: When Is It Profitable to Reward One's Own Customers?

Marketing Science, 2010
Jiwoong Shin, K Sudhir
exaly  

Social customer relationship management: An integrated conceptual framework

Journal of Hospitality Marketing and Management, 2019
Felix T Mavondo, Senika Dewnarain, Haywantee Ramkissoon   +2 more
exaly  

Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]

Journal of Knowledge Management, 2003
Walter Brenner
exaly  

Customer equity management as formative second-order construct

Journal of Business Research, 2008
Manfred Bruhn, Dominik Georgi, Karsten Hadwich   +2 more
exaly  

Creating customer knowledge competence: managing customer relationship management programs strategically

Industrial Marketing Management, 2003
Alexandra J Campbell
exaly  

Customer-Relationship-Management

2013
Michael Schawalder, Volker Lenz, Herbert Röllin   +2 more
openaire   +1 more source

Managing Customer Relationships

2016
Don Peppers, Martha Rogers
openaire   +1 more source

Customer Relationship Management

2000
openaire   +1 more source

Customer Relationship Management

2002
openaire   +1 more source