Results 251 to 260 of about 13,810,909 (279)

Customer Success Management: The next evolution in customer management practice?

Industrial Marketing Management, 2020
Conor M. Henderson, Robert W. Palmatier
exaly  

Effects of revenue management on perceived value, customer satisfaction, and customer loyalty

Journal of Business Research, 2022
Kohsuke Matsuoka
exaly  

Customer Relationship Management

1999
openaire   +2 more sources

Customer success management, customer health, and retention in B2B industries

International Journal of Research in Marketing, 2023
Deva Rangarajan, Bryan W. Hochstein, Clay Voorhees   +2 more
exaly  

Customer Engagement as a New Perspective in Customer Management

Journal of Service Research, 2010
Werner J. Reinartz, Peter C. Verhoef, Manfred Krafft   +2 more
exaly  

E‐Customer Relationship Management

2010
openaire   +1 more source

Customer Relationship Management

2012
Maik Eisenbeiß, Alexander Bleier
openaire   +2 more sources

Challenges and Opportunities in Multichannel Customer Management

Journal of Service Research, 2006
Jacquelyn Thomas, Peter C. Verhoef, Dhruv Grewal   +2 more
exaly  

Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions

Journal of Interactive Marketing, 2009
Venkatesh Shankar, Scott Neslin
exaly  

Customer Relationship Management in Hospitality

2013
openaire   +2 more sources