Results 261 to 270 of about 13,810,909 (279)

Customer knowledge management

Journal of the Operational Research Society, 2002
Martha Garcia-Murillo
exaly  

Customer relationship management: digital transformation and sustainable business model innovation

Economic Research-Ekonomska Istrazivanja, 2020
Vicente Guerola-Navarro, Raul Oltra-Badenes, Jose-Antonio Lozano-Quilis   +2 more
exaly  

Customer Relationship Management

2022
Raymond D. Frost, Alexa K. Fox, Terry M. Daugherty   +2 more
openaire   +1 more source

Customer relationship management

2007
openaire   +2 more sources

Customer Behavior Modeling in Revenue Management and Auctions: A Review and New Research Opportunities

Production and Operations Management, 2007
Zuo-Jun Shen
exaly  

Five Styles of Customer Knowledge Management, and How Smart Companies Use Them To Create Value

European Management Journal, 2002
Marius Leibold
exaly  

Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain

Journal of Travel and Tourism Marketing, 2017
Roya Rahimi, Metin Kozak
exaly  

The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image

Journal of Retailing and Consumer Services, 2016
Saman Khajehzadeh, Munyaradzi W Nyadzayo
exaly  

Customer portfolio management (CPM) for improved customer relationship management (CRM): Are your customers platinum, gold, silver, or bronze?

Journal of Business Research, 2016
Ramendra Thakur
exaly  

The theoretical underpinnings of customer asset management: A framework and propositions for future research

Journal of the Academy of Marketing Science, 2004
Ruth N. Bolton, Peter C. Verhoef, Katherine N Lemon   +2 more
exaly