Results 51 to 60 of about 70,089 (268)
Developing a comprehensive framework for Customer Relationship Management System evaluation: A Case Study of Power Industry [PDF]
بهبود مدیریت, 2011 This research reviews the key factors affecting the concept of Customer Relationship Management, and develops a comprehensive model for CRM deployment and evaluation.
Peyman Akhavan +2 more
doaj
Investigating the impact of cross-cultural on CRM implementation: a comparative study [PDF]
, 2003 In a competitive world there is a need for companies to maximise all their resources. One of the resources that are often overlooked is that of existing customer base.
Ali, M, Alshawi, S
core
Environmental DNA, Volume 8, Issue 1, January–February 2026.Laboratory implementation of quality assurance measures is needed to facilitate the uptake of eDNA data for decision‐making. Proficiency testing (PT) is a powerful quality assurance measure that allows for the assessment of eDNA data quality and reproducibility. Here, we provide a PT framework using best practice guidelines for access to the analytical
Margaret E. Hunter +13 more
wiley +1 more source
Adoption of CRM: cross-cultural impact, a literature review [PDF]
, 2004 In a competitive world there is a need for companies to maximise all their resources. One of the resources that is often overlooked is that of existing customer base.
Ali, M, Alshawi, S
core
Journal of Critical Infrastructure Policy, Volume 7, Issue 1, Spring/Summer 2026.ABSTRACT The National Quality Infrastructure (NQI) in a given country provides the essential framework for quality assurance integrating standardization, metrology, accreditation, and conformity assessment to create the technical backbone for industry and trade. Hence, building a resilient NQI is fundamental to securing medicine quality, enabling local
Addisu Afrassa Tegegne +3 more
wiley +1 more source
PENGUKURAN KINERJA CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MENGGUNAKAN CRM SCORECARD DAN OMAX
Jurnal informatika UPGRIS, 2017 UMKM Batik Tulis Lasem is one of the superior products from Rembang that continue to be developed by the government. UMKM Batik Tulis Lasem still many difficulties on their progression, especially in marketing, others are the utilization of technology ...
Ahmad Aviv Mahmudi, ngadenan ngadenan
doaj +1 more source
Connecting Purchases with Customer Valueusing CRM Methods [PDF]
, 2018 This paper aims to examine various concepts associated with the development of definitions and dimensions of customer relationship management, and strive to develop a comprehensive model of customer relationship management.
Sesariza, D. A. (Dea)
core
Business Ethics, the Environment &Responsibility, Volume 35, Issue 1, Page 415-431, January 2026.ABSTRACT Previous research shows that family businesses are ideal candidates for contributing to the sustainable development of society due to characteristic features such as their transgenerational aspirations. Additionally, many studies suggest that new technologies may be an antecedent to the improvement of companies' sustainability performance. The
Beatriz Forés +2 more
wiley +1 more source
An Application of Financial IT Programs to Support Customer Relations
Nauki o Finansach, 2022 The aim of the paper was to present research on the status for the use of financial information systems and CRM systems or ERP modules for customer relationship management to support customer relations, and in particular to identify the status of the use
Maria Kubacka
doaj
PENGARUH KUALITAS LAYANAN, NILAI PELANGGAN, CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN (STUDI PADA PT. BPR PRIMA MULTI MAKMUR) [PDF]
, 2021 Mochammad Faisal Fadli
openalex +1 more source