Results 61 to 70 of about 1,491 (175)
A Survey On Sutdying The Factors Affecting CRM Implementation In Insurance Corporates [PDF]
پژوهشهای مدیریت عمومی, 2011 Today the strong relationship with customers is the most important factor in successfulness of any business. Hence, the concept of customer relationship management, which means the effort to create and deliver value to customers, has been highly ...
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Customer Relationship Management (CRM) - An Overview
Shanlax International Journal of Economics, 2020 CRM is a business technology that aids in the understanding, improvement, and management of an organization’s customer relationship and engagement. It’s a marketing strategy that focuses on customer retention and acquisition. CRM is critical in all major businesses, including education, finance, automobiles, and healthcare.
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Indonesian Interdisciplinary Journal of Sharia EconomicsThis research aims to analyze the implementation of Customer Relationship Management (CRM) at PT. Milenial Agri Nusantara. The company operates in the buying and selling of coffee beans for both domestic and international purposes.
Alwi Rizki, Sujoko Sujoko, Nur Wening
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Impact of Electronic Customer Relationship Management on Purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs [PDF]
المجلة العربية للإدارةThe purpose of this research is to empirically investigate the impact of electronic customer relationship management (E-CRM) on purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs.
Emad Elhabashy +3 more
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CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN ACADEMIC LIBRARIES:
DIU Journal of Humanities and Social Science, 2015 In this digital era academic libraries are already facing their greatest challenges and difficulties with multiple communication channels. For more than a decade, academic libraries have been under the pressure to change its way of operation and management due to constraint of budget and the appearance of online resources.
Khan, Md. Milan, Kamal, Mostafa
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ANTECEDENTS OF CUSTOMER RELATIONSHIP MANAGEMENT CAPABILITIES [PDF]
Annals of the University of Oradea: Economic Science, 2015 Customer relationship management, as a process to manage customer relationship initiation, maintenance and termination to maximize the value of the relationship portfolio, is an evolving process.
Tuleu Daniela
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The People and CRM (Customer Relationship Management)
IOSR Journal of Business and Management, 2012 The evolution of Technology and its involvement in our everyday life has powerful implication for the relationship between government and citizen. Technology has the potential to completely transform the way government do business and how citizen relate to elected official and public agencies.
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CRM: CUSTOMER RELATIONSHIP MANAGEMENT
International Research Journal of Modernization in Engineering Technology and Science, 2022 openaire +1 more source
Cogent Social SciencesThe study aims to assess the factors affecting the successful implementation of customer relationship management (CRM), as well as the relationship between the successful implementation of CRM and customer loyalty, in 3-to-5-star hotels in Vietnam.
Nguyen Viet Thai +4 more
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Customer Relationship Management (CRM) Analysis in Customer Retention
Dinasti International Journal of Education Management And Social ScienceThe purpose of this study is to analyze Customer Relationship Management (CRM) in customer retention. This research approach collects data through a literature study, which involves reading literature from various sources including books, reports, articles, and journals through qualitative and deductive approaches.
Rudy Haryanto +4 more
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