Results 51 to 60 of about 1,540 (182)

An Application of Financial IT Programs to Support Customer Relations

Nauki o Finansach, 2022
The aim of the paper was to present research on the status for the use of financial information systems and CRM systems or ERP modules for customer relationship management to support customer relations, and in particular to identify the status of the use
Maria Kubacka
doaj  

PENGUKURAN KINERJA CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MENGGUNAKAN CRM SCORECARD DAN OMAX

Jurnal informatika UPGRIS, 2017
UMKM Batik Tulis Lasem is one of the superior products from Rembang that continue to be developed by the government. UMKM Batik Tulis Lasem still many difficulties on their progression, especially in marketing, others are the utilization of technology ...
Ahmad Aviv Mahmudi, ngadenan ngadenan
doaj   +1 more source

Evaluating the WE CARE Program's Impact on Job Satisfaction and Intent to Leave

Journal of Advanced Nursing, EarlyView.
ABSTRACT Aim This project team aims to (1) evaluate the effectiveness of the Workforce Engagement for Compassionate Advocacy, Resilience, and Empowerment (WE CARE) program in improving the work environment, workplace mental health, and nurse outcomes, and (2) examine underlying factors influencing job satisfaction and intent to leave among staff nurses.
Aoyjai P. Montgomery, Joseph R. Travis, Joyce B. Stevens, Jennifer A. Werthman, Ja‐Lin Carter, Shea Polancich, Patricia A. Patrician   +6 more
wiley   +1 more source

Monopoly Versus Dual‐Channel Distribution With Multiple Retailers

The Journal of Industrial Economics, EarlyView.
ABSTRACT This paper examines how downstream competition shapes a manufacturer's decision to adopt a dual‐channel structure—supplying independent retailers via secret two‐part tariff contracts while also operating a direct channel. We show that the shape of the inverse demand function plays a key role in this decision.
Cong Pan
wiley   +1 more source

Platform Bricolage as an Approach for Industrial Digital Platform‐Based Innovation

Journal of Product Innovation Management, EarlyView.
ABSTRACT This study introduces platform bricolage as an approach for industrial digital platform‐based innovation. Using a rich multiple‐case study design, it examines bricolage‐based modes of practice in the early formation of industrial digital platforms.
Nikolina Koporcic, Stefan Markovic, Vesna Damnjanovic, Helen Perks   +3 more
wiley   +1 more source

The Best Practice of CRM Implementation for Small- and Medium-Sized Enterprises

Administrative Sciences, 2019
The biggest key aspect to the success of a business is a satisfied customer. For this reason, it is possible to state that the growing trend of focusing on the customer and his/her needs has prevailed in recent years.
Michal Pohludka, Hana Štverková
doaj   +1 more source

Effects of customer relationship management (CRM) strategies and socio-cognitive constructs on the physical activity of individuals with arthritis over time. [PDF]

PLoS One, 2023
Newton FJ, Haregu TN, Newton JD, Donovan R, Mahal A, Mackenzie-Stewart R, Ewing MT, Bauman A, Manera KE, Smith BJ.   +9 more
europepmc   +1 more source

Why Industrial Internet of Things Platforms Fail: A Structuration Theory Perspective on Platform Evolution

Journal of Product Innovation Management, EarlyView.
ABSTRACT Despite their transformative potential, Industrial Internet of Things (IIoT) platforms often fail to evolve into scalable ecosystems. Research on IIoT platforms attributes failure to discrete factors such as governance misalignment or technological complexity and rarely considers how failure unfolds.
Philipp Kernstock, Andreas Hein, Maximilian Schreieck, Helmut Krcmar   +3 more
wiley   +1 more source

Do deepfakes, digital replicas and human digital twins justify personality rights?

The Journal of World Intellectual Property, EarlyView.
Abstract Unauthorised deepfakes are deeply problematic, from the spreading of misinformation to non‐consensual pornographic content. This paper asks whether deepfakes, digital replicas and human digital twins justify personality rights. To address this question, it examines the harms that deepfakes can cause through disinformation, demeaning content ...
Hayleigh Bosher
wiley   +1 more source

The Impact of Digital Technologies on Skills‐to‐Job Mismatches

New Technology, Work and Employment, EarlyView.
ABSTRACT A pervasive discourse calls for worker upskilling amid ongoing digital transformation. This study introduces a skills‐to‐job mismatch perspective into research on the digital transformation of work by conceptualising technological adoption as a process that reshapes the relationship between workers’ skill endowments and evolving job ...
Ana Santiago‐Vela
wiley   +1 more source