The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers' reviews. [PDF]
Nilashi M +6 more
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Estrategia CRM (Customer Relationship Management)
Fil: Suárez, Néstor Mauricio. Universidad Nacional de Cuyo. Facultad de Ciencias Económicas.
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The adaptive engagement framework: enhancing banking customer experience through AI-powered invisible marketing. [PDF]
Shahbazi A +5 more
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Customer relationship management CRM in der Turkishchen lackindustrie [PDF]
64
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Secure Integration of Sensor Networks and Distributed Web Systems for Electronic Health Records and Custom CRM. [PDF]
Ileana M, Petrov P, Milev V.
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Multi-modal emotional analysis in customer relation management and enhancing communication through integrated affective computing. [PDF]
Gracy Theresa W +4 more
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Dynamic service analytics capabilities and service firm performance: Exploring the mediating roles of adaptive and customer-linking capabilities. [PDF]
Huang Y, Zhang K, Chen X.
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Linking customer big data analytics to firm performance: evidence from B2B organizations in an emerging market context. [PDF]
Soomro YA, Baeshen Y.
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Classification of customer retention using hybrid SVC-SDNN to enhance customer relationship management. [PDF]
Ishaq M +5 more
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Strategic integration of marketing and supply chain functions for superior customer experience: Insights from logistics startups under Saudi Vision 2030. [PDF]
Alahmari D, Awad A.
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