Multi-modal emotional analysis in customer relation management and enhancing communication through integrated affective computing. [PDF]
Gracy Theresa W +4 more
europepmc +1 more source
Dynamic capability assessment and enhancement in chinese construction enterprises under digital transformation: An integrated cloud model approach. [PDF]
Huo X, Jia H, Meng F, Wang S, Wang E.
europepmc +1 more source
Dynamic service analytics capabilities and service firm performance: Exploring the mediating roles of adaptive and customer-linking capabilities. [PDF]
Huang Y, Zhang K, Chen X.
europepmc +1 more source
Linking customer big data analytics to firm performance: evidence from B2B organizations in an emerging market context. [PDF]
Soomro YA, Baeshen Y.
europepmc +1 more source
Classification of customer retention using hybrid SVC-SDNN to enhance customer relationship management. [PDF]
Ishaq M +5 more
europepmc +1 more source
Strategic integration of marketing and supply chain functions for superior customer experience: Insights from logistics startups under Saudi Vision 2030. [PDF]
Alahmari D, Awad A.
europepmc +1 more source
Understanding intentions to use a multi-component supported self-management platform for long COVID-19: a mixed-methods evaluation in Hong Kong. [PDF]
Ho L +7 more
europepmc +1 more source
Strategic hotel management for inclusive tourism: improving accessibility, service quality, and competitive advantage. [PDF]
Toyirova SA +7 more
europepmc +1 more source
Revolutionizing market surveillance: customer relationship management with machine learning. [PDF]
Shi X, Zhang Y, Yu M, Zhang L.
europepmc +1 more source

