Results 81 to 90 of about 70,089 (268)

Relationship Management Dalam E-commerce Butik Griya Gaya [PDF]

, 2014
CRM (Customer Relationship Management) is a marketing strategy to create and maintain a good relationship with the customer and reduce the likelihood of customers switching to a competitor's product. this study aims to analyzes the requirements of design
Harimurti, R. M. (R), Wuragil, A. (Astri)   +1 more
core  

Customer Relationship Management in Romanian Banks [PDF]

Ovidius University Annals: Economic Sciences Series, 2019
Nowadays, banks noticed the importance of the CRM systems and started to implement them according to their strategy. Customer relationship management solutions help banks to raise their number of clients, retain existing ones and grow their customer ...
Alina Elena Cerchi, Alexandra Zaif
doaj  

Knowledge – Driven CRM: Issues and challenges [PDF]

, 2004
In this paper, we will examine the issues surrounding the convergence of KDD (Knowledge Discovery in Databases) and CRM (Customer Relationship Management) in building knowledge – driven CRM.
Goon, Tuck Choy, Ian, Chai
core  

Analysis of the Implementation of Customer Relationship Management (CRM) at PT. Milenial Agri Nusantara

Indonesian Interdisciplinary Journal of Sharia Economics
This research aims to analyze the implementation of Customer Relationship Management (CRM) at PT. Milenial Agri Nusantara. The company operates in the buying and selling of coffee beans for both domestic and international purposes.
Alwi Rizki, Sujoko Sujoko, Nur Wening
doaj   +1 more source

Pengaruh Customer Relationship Management (Crm) Terhadap Kepuasan Dan Loyalitas Pelanggan (Survei Pada Pelanggan PT Astra Internasional, Tbk-tso Auto2000 Cabang Denpasar) [PDF]

, 2016
This research is motivated by increasingly competitive rivalry among automotive in Indonesia. One way to win this competition is to implement Customer Relationship Management (CRM).
Ningsih, N. W. (Nina), Suharyono, S. (Suharyono), Yulianto, E. (Edy)   +2 more
core  

A Survey On Sutdying The Factors Affecting CRM Implementation In Insurance Corporates [PDF]

پژوهش‌های مدیریت عمومی, 2011
Today the strong relationship with customers is the most important factor in successfulness of any business. Hence, the concept of customer relationship management, which means the effort to create and deliver value to customers, has been highly ...
doaj   +1 more source

Predicting Customer Potential Value: an application in the insurance industry [PDF]

For effective Customer Relationship Management (CRM), it is essential to have information on the potential value of customers. Based on the interplay between potential value and realized value, managers can devise customer specific strategies.
Donkers, A.C.D., Verhoef, P.C.
core   +1 more source

The Future of Customer Relationship Management [PDF]

, 2009
Customer Relationship Management is no longer considered a business trend, but an industry standard that is required to secure and maintain competitive advantage.
Larson, Rebecca
core  

Framework of Social Customer Relationship Management in E-Health Services

, 2012
Healthcare organization is implementing Customer Relationship Management (CRM) as a strategy for managing interactions with patients involving technology to organize, automate, and coordinate business processes.
Almunawar, Mohammad Nabil, Anshari, Muhammad   +1 more
core   +2 more sources

Customer Relationship Management and Machine Learning Technology for Identifying the Customer

JOIV: International Journal on Informatics Visualization, 2017
Customer Relationship Management needed for the company to know their customer more closed, and make two-way communication between company and customer.
Hidra Amnur
doaj   +1 more source