Results 91 to 100 of about 216,506 (347)

Customer satisfaction, customer delight, customer retention and customer loyalty: Borderlines and insights

Uncertain Supply Chain Management, 2022
The aim of this study is to investigate the effects of customer satisfaction and customer delight on customer loyalty through customer retention. Data were collected using a questionnaire developed based on the literature and administered to a sample of restaurant customers consisting of 376 customers. Using IBM SPSS and AMOS software for data analyses,
openaire   +1 more source

Safety of Sodium‐Ion Batteries: Evaluation and Perspective from Component Materials to Cells, Modules, and Packs

Advanced Energy Materials, EarlyView.
This review provides a bottom‐up evaluation of sodium‐ion battery safety, linking material degradation mechanisms, cell engineering parameters, and module/pack assembly. It emphasizes that understanding intrinsic material stability and establishing coordinated engineering control across hierarchical levels are vital for preventing degradation coupling ...
Won‐Gwang Lim, Seoa Kim, Erik A. Wu, Darren H. S. Tan, Shawn Peng, Xiaolin Li   +5 more
wiley   +1 more source

Koszty a efekty pozyskiwania i utrzymywania nabywców [PDF]

, 2004
Every business is related first with customer acquisition and next with customer retention. This paper examines relationships between costs and effects in these processes.
Garbarski, Lechosław
core  

Do Consumers Value Diversity in Agriculture? A Choice Experiment

Applied Economic Perspectives and Policy, EarlyView.
ABSTRACT Farm ownership in the US today is racially and ethnically homogeneous. Diverse farmers and ranchers make up less than 10% of all producers, they tend to be less financially stable and have tighter profit margins. In the past few years, both government and industry programs have aimed to increase the participation and profitability of diverse ...
Maria Kalaitzandonakes, Jared P. Hutchins, Gerald Mashange   +2 more
wiley   +1 more source

The Financial Status and Local Credit Market Conditions of U.S. Farms Engaged in Multiple Borrowing

Applied Economic Perspectives and Policy, EarlyView.
ABSTRACT Agricultural producers often borrow from multiple lenders, raising concerns about credit risk and monitoring. We construct detailed farm‐level measures of how debt is distributed across lenders and examine how farm financial status and the physical presence of local lenders are linked to this practice.
Sylvanus Gaku, Jennifer Ifft, Brady Brewer, Luke Byers   +3 more
wiley   +1 more source

Pengaruh Kualitas Pelayanan di Hotel Mercure Ancol Jakarta terhadap Tamu yang Kembali Lagi [PDF]

, 2014
Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan pada customer retention di Hotel Mercure Ancol Jakarta. Data dikumpulkan dari 100 tamu Hotel Mercure Ancol melalui teknik convenience sampling dan menggunakan kuesioner terstruktur ...
Kasenda, E. J. (Erich)
core  

Changes in Alcohol Retail Laws and Foot Traffic at Liquor Stores

Applied Economic Perspectives and Policy, EarlyView.
ABSTRACT We study how expanding alcohol availability at grocery and convenience stores affects consumer traffic in liquor stores by leveraging recent changes in state‐level alcohol distribution laws in a difference‐in‐difference quasi‐experimental design.
Nathan Palardy, Marco Costanigro, Joshua Berning, Jude Bayham   +3 more
wiley   +1 more source

Fuzzy indicators for customer retention

International Journal of Engineering Business Management, 2016
It is widely known that market orientation (MO) and customer value help companies achieve sustainable sales growth over time. Nevertheless, one cannot ignore the existence of a gap on how to measure this relationship.
Leslier Valenzuela-Fernández, Carolina Nicolas, Jaime Gil-Lafuente, José M. Merigó   +3 more
doaj   +1 more source

Swedish farmers' approval of nudges

Agribusiness, EarlyView.
Abstract Interest in the use of behavioral policy approaches, such as nudges, has strongly increased over the past years, including in the domains of food, agricultural and environmental policies. While the approval of nudges among the general public has been studied extensively, we know little about the attitude of farmers toward nudging. Farmers may (
Liesbeth Colen, Leon Englberger, Jens Rommel   +2 more
wiley   +1 more source

The Effect of Service Quality to Improve Customer Retention Through Customer Satisfaction as a Mediation in Calibration Laboratory

The Spirit of Society Journal: International Journal of Society Development and Engagement
This study aims to analyze the effect of service quality on customer satisfaction and retention at the UPTD Laboratory of BPSMB Samarinda. The approach used in this study is quantitative with the Structural Equation Modeling-Partial Least Squares (SEM ...
M Nur Jamaluddin, Syarifah Hudayah, Herning Indriastuti   +2 more
doaj   +1 more source