The role of a Customer-Oriented Service Culture in influencing Customer Retention in the Hotel Industry. [PDF]
The purpose of this study was to assess the influence of customer-oriented service culture on customer retention in the Hotel Industry in Rwanda. The study followed a mixed methods design comprising of descriptive, comparative and correlation research ...
Weru Joshua Ngacha +1 more
doaj
Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach. [PDF]
Salamah AA +7 more
europepmc +1 more source
Heat generation in lithium‐ion batteries affects performance, aging, and safety, requiring accurate thermal modeling. Traditional methods face efficiency and adaptability challenges. This article reviews machine learning‐based and hybrid modeling approaches, integrating data and physics to improve parameter estimation and temperature prediction ...
Qi Lin +4 more
wiley +1 more source
Sustainable customer retention through social media marketing activities using hybrid SEM-neural network approach. [PDF]
Yang Q +4 more
europepmc +1 more source
Adoption of CRM: cross-cultural impact, a literature review [PDF]
In a competitive world there is a need for companies to maximise all their resources. One of the resources that is often overlooked is that of existing customer base.
Ali, M, Alshawi, S
core
This article implements a unified human digital twin framework that integrates cutting edge actuation, sensing, simulation, and bidirectional feedback capability. The approach includes integrating multimodal sensing, AI, and biomechanical simulation into one compact system.
Tajbeed Ahmed Chowdhury +4 more
wiley +1 more source
Saving the hotel industry: Strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention. [PDF]
Kim JJ, Han H.
europepmc +1 more source
The Interoperability Challenge in DFT Workflows Across Implementations
Interoperability and cross‐validation remain major challenges in the computational materials science. In this work, we introduce a common input/output standard that enables internal translation across multiple workflow managers—AiiDA, PerQueue, Pipeline Pilot, and SimStack—while producing results in a unified schema.
Simon K. Steensen +13 more
wiley +1 more source
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis. [PDF]
Yu J, Seo J, Hyun SS.
europepmc +1 more source
How Fragrant are perfumes? A Micro Perspective from Middle East [PDF]
Satisfaction is a consumer post-purchase evaluation of the overall service experience. As an important determinant of customer loyalty and retention, firms exhibit most care to maintain customer satisfaction intact, unless it cannot be up-scaled.
Babu, Febina +4 more
core +1 more source

