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Multi-objective route optimization for electric vehicle hazardous materials transportation in uncertain environments. [PDF]

Sci Rep
Zhang Q, Zhang Z, Ma C.
europepmc   +1 more source

A comprehensive dataset of customer behavior in Latin American Fintech: 12-month transactional and demographic data for churn analysis. [PDF]

Data Brief
Muñoz-Guerrero LE, Ceballos YF, Trejos-Rojas LD.   +2 more
europepmc   +1 more source

The impact of student psychological empowerment on class stickiness. [PDF]

Front Psychol
Fei H, Zhang J, Xiang W, Qi H.
europepmc   +1 more source

Predicting customer loyalty in omnichannel retailing using purchase behavior, socio-cultural factors, and learning techniques. [PDF]

PLoS One
Roosta S, Sadjadi SJ, Makui A.
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Customer Retention Programs of CRM and Customer Retention in E-Banking

International Journal of E-Entrepreneurship and Innovation, 2012
This study, considering various viewpoints and concepts about customer relationship management (CRM), aims to propose a comprehensive set of customer retention programs of CRM (including customer service, loyalty programs, customization, and online community) and describe the correlation between each of these programs and customer retention.
Alireza Nili, Abbas Keramati
openaire   +1 more source

Customer Retention Strategies

Services Marketing Quarterly, 2001
exaly   +2 more sources