Results 11 to 20 of about 5,099,100 (211)
Developing a conceptual model for the internal data source to measure customer satisfaction [PDF]
, 2006 Traditional CSM approach is performed at certain frequencies. The gap between such events can be termed as a ‘blind period’, because customer satisfaction is left unobserved and unmanaged.
Brinkman, WP, Eldabi, T, Al-Mutawa, T
core +6 more sources
THE INFLUENCE OF FACILITIES ON CUSTOMER SATISFACTION IN SHANTUNG 77 KUOTIE KELAPA GADING [PDF]
, 2022 The city of Jakarta is one that has a wide variety of culinary and food products for sale, very tight competitors among food entrepreneurs vying for greater consumer trust.
Sofiani, Sofiani; Universitas Bunda Mulia
core +1 more source
Customer Satisfaction Analysis of Sharia Services Quality at Surya Mart Ponorogo
European Journal of Islamic Finance, 2021 This study aims to evaluate the level of satisfaction and service quality through CSI and IPA. The type of this study is quantitative approach under case study at Surya Mart Ponorogo Indonesia. The sample was 125 respondents.
Shinta Maharani +2 more
doaj +1 more source
, 2023 Puskesmas or community health center is a first-level health service that functions to carry out public health efforts by prioritizing promotive and preventive functions in its management area. Adequate facilities and good service quality will affect customer satisfaction in using puskesmas services. To encourage the growth of good service quality, the
Mohammad Misbachul Munir +1 more
openaire +2 more sources
Customer Satisfaction and Financial Performance of PT. Garuda Indonesia (Persero) Tbk.
Jurnal Aplikasi Bisnis dan Manajemen, 2022 An increase in passengers does not always accompany the rise in Garuda Indonesia's customer satisfaction index (CSI). However, even though the number of passengers decreased, income on scheduled airline service showed an increasing trend.
Jovan Sinaga +2 more
doaj +1 more source
The IJICS (International Journal of Informatics and Computer Science), 2021 Currently, retail business competition in Indonesia is very tight, it is proven that it is easy to find retailers around, and in almost every region of Indonesia. To provide satisfaction to customers, companies must be able to sell goods or services of the best quality, at reasonable prices and improve service quality.
Johan Tanaro +2 more
openaire +1 more source
Analisis Perkembangan Bisnis Online Mahasiswa Karawang Menggunakan Metode Customer Satisfaction Index (CSI) [PDF]
RESEARCH : Journal of Computer, Information System & Technology Management, 2021 Saat ini banyak mahasiswa melakukan usaha bisnis pada masa perkuliahan. Masa kuliah adalah masa yang tepat bagi mahasiswa untuk memulai usaha bisnis karena mahasiswa dapat belajar langsung menghadapi tantangan dunia kerja. Berbekal kreativitas, peluang dan keberanian dalam mengambil resiko maka mahasiswa dapat melakukan usaha bisnis online untuk ...
Hannie Hannie +2 more
openaire +1 more source
Jurnal Ilmiah Teknik Industri, 2015 Hospitals and clinics are included in the criteria of work places with a variety of hazards that can cause health effects, not only for the employees who work in that place, but also the patients and visitors of hospitals and clinics.
Rio Yuwono, Ferida Yuamita
doaj +3 more sources
Indonesian Journal of Business and Entrepreneurship, 2015 The objectives of this study were to: 1) identify the characteristics of the customers of Restaurant Nasi Bebek Ginyo, 2) to analyze factors influencing customer satisfaction and loyalty, and 3) to analyze the level of customer satisfaction and loyalty ...
Kartika Puspitasari Adiningsih +2 more
doaj +1 more source
Analisis Customer Satisfaction Index (CSI) pada Cafe Mom Akar Pesanggaran Banyuwangi
Jurnal Manajemen Agribisnis dan Agroindustri, 2022 Pada era globalisasi ini persaingan bisnis sangat berkembang tajam baik itu mencakup pasar domestik maupun mancanegara. Perusahaan membutuhkan strategi yang jitu untuk memenangkan persaingan dengan kompetitornya. Salah satu dari strategi tersebut perusahaan mampu meningkatkan kepuasan pelanggan baik itu dari pembenahan kualitas produk, perbaikan ...
Mika Masarina Putri +2 more
openaire +1 more source