Results 291 to 300 of about 711,058 (303)
Some of the next articles are maybe not open access.
Resource Allocation in Multisite Service Systems with Intersite Customer Flows
Management Science, 2003Xiuli Chao, Liming Liu, Shaohui Zheng
exaly
Net-Based Customer Service Systems: Evolution and Revolution in Web Site Functionalities*
Decision Sciences, 2004Gabriele Piccoli +2 more
exaly
The Moment of Truth: A Review, Synthesis, and Research Agenda for the Customer Service Experience
Annual Review of Organizational Psychology and Organizational Behavior, 2019Markus Groth +2 more
exaly
A Design Theory Approach to Building Strategic Network‐Based Customer Service Systems*
Decision Sciences, 2009Gabriele Piccoli +2 more
exaly
2024 16th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI)
Atsushi Shimoda, Kentaro Ichimura
openaire +1 more source
Atsushi Shimoda, Kentaro Ichimura
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Framework for Analyzing Customer Involvement in Product-service Systems
Procedia CIRP, 2016Koji Kimita +2 more
exaly
CUSTOMER DEMANDS INFORMATION PROCESSING FOR MODERN SERVICE SYSTEMS BASED FUZZY LOGIC
Computational Intelligence, 2010XIAOBEI LIANG, YI LEI, BINGYONG TANG
openaire +1 more source
Service Co-Creation with the Customer: the Role of Information Systems.
2016Audrey Grace, Pat Finnegan, Tom Butler
openaire +1 more source
Creating information-based customer value with service systems in retailing
2015Rintamäki, Timo, Mitronen, Lasse
openaire +2 more sources